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The Champion - Cap constantly stays at the maximum

The Champion - Cap constantly stays at the maximum

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Jun 7, 2023, 16:2906/07/23
01/11/21
2

The Champion - Cap constantly stays at the maximum

Hey!

First of all...I'm VERY sorry for my bad english. :D

My (our) problem:

One of our clan members at RSL has got a problem with his summoning portal. He hasn't reached the maximum count for his champions yet, but the game sets it on 400/400 and doesn't change. It doesn't matter how many champs he actually has, because it stays at 400.

With that, he can't summon champs anymore.

He's playing on PC (Windows 10)...does anyone know this problem? ;)


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dthorne04Moderator
Jun 9, 2023, 07:2506/09/23
Jun 9, 2023, 07:25(edited)
12/30/20
6227

Hello,

does this go past being a visual bug? I.E. are we unable to open up any shards at 400/400 even if we clear space before?

after clearing space and restarting the game, does the number change at all from 400/400?

Jun 26, 2023, 16:3906/26/23
01/11/21
2

One day later it did change to 399 / 400.

During the Clan Vs. Clan event the entire problem was "fixed", after the Clan Vs. Clan it was back.

Now it seems like it's fixed at all. I've asked him one day ago and the portal is working normal.

Thank's for the help! ;)

dthorne04Moderator
Jun 26, 2023, 18:4106/26/23
12/30/20
6227
ScHoKeYzz

One day later it did change to 399 / 400.

During the Clan Vs. Clan event the entire problem was "fixed", after the Clan Vs. Clan it was back.

Now it seems like it's fixed at all. I've asked him one day ago and the portal is working normal.

Thank's for the help! ;)

How odd. Glad it's working now but if this shows up again I have a favor to ask:

Could your friend possibly record say, the champion total showing up incorrectly after eating a few champions, and grab their UM ID? Just so I can pass it along to support. Thank you. :)

Jun 27, 2023, 10:3906/27/23
01/11/21
2

Yes, of course.

I'll tell him. If the "bug" returns, we will give it a try and will contact you with the ID after that.

Thank you! ;)