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Cant get out of screens

Cant get out of screens

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Feb 8, 2023, 14:2002/08/23
02/06/23
7

Cant get out of screens

Well the problem is when I log into the game and go to check news or to train champions any anything else after I enter that screen,I cant geet out.The X button do not react.Before todays patch I used to restart the game and than it all works well,but now it dosent.Game is not playable...

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17
Comments
16
Comments
Feb 8, 2023, 14:3002/08/23
06/28/21
1

Hi,

I have the same problem since the last update, even after uninstalling and reinstalling the game.

Feb 8, 2023, 14:3502/08/23
02/06/23
7

Yes its Anying

Feb 8, 2023, 15:2202/08/23
01/25/20
7

Same problem here....

Feb 8, 2023, 15:2602/08/23
02/06/23
7

Did you guys wrote a ticket about it

Feb 8, 2023, 16:0302/08/23
07/25/15
2

Same problem. 

(They can not have done much playtesting as it is every screen you cant log out off)

Feb 8, 2023, 17:1302/08/23
06/27/22
1

Same problem here. Unable to play. 

Feb 8, 2023, 17:1502/08/23
02/06/23
7

did any of you got a reply


Feb 8, 2023, 19:4302/08/23
01/25/20
7

I posted a ticket, no reply as of yet.

Feb 8, 2023, 20:2602/08/23
02/06/23
7

Hope there will be soon,we loosing precious time  😁

Feb 8, 2023, 23:4502/08/23
01/25/20
7

FYI, checked it in Blustacks and everything is working ok.  Guess this is isolated to Plarium Play.

Feb 9, 2023, 02:2902/09/23
01/25/20
7

Well...all day it's been broken...can't play on Plarium.  Still the same problems, can't click on any of the sidebar selections - "Daily Login" / Promo codes...etc.  If you click on anything that pops a window the "X" exit button does not work.

Feb 9, 2023, 07:2002/09/23
02/21/17
1

Same problem. Restarted several times, but still the issue persists. When I navigate to any screen that has the X button on the upper right, and try clicking on it to go back, it does not work.

Feb 10, 2023, 02:3202/10/23
09/14/21
2

I randomly encounter the same issue where the X button is unresponsive.  I have to bring up Task Manager and End Task on RSL.

Feb 10, 2023, 10:4202/10/23
10/02/21
1

Bonjour j'ai le même probleme.

dthorne04Moderator
Feb 10, 2023, 22:0202/10/23
12/30/20
6239

For now the fix - until a hotfix goes live - to this is shutting down Plarium Play via task manager, then restarting the app. 

Feb 13, 2023, 20:2802/13/23
12/25/21
1

same here, kind of a lame work around.......My wife has a very slow laptop, for her to reboot plarium play takes 20 mins each time.  Thinking a lot of players will quit playing if this is not fixed soon.