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Artifact problems

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Jul 20, 2019, 19:2107/20/19
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Artifact problems

I cannot get credit for artifacts challenge 7.3, 7.4 and 7.5. I have receive an artifact with hp% and above 4* but did not get the reward. Thanks
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Nov 2, 2020, 15:1811/02/20
55972

Same here... I even contacted support and explained how much energy i've spent trying to complete this... They responde saying that I should keep trying... what a joke!