Progress Mission 117 Arcane Keep win 10 Greater Arcane not completing

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Progress Mission 117 Arcane Keep win 10 Greater Arcane not completing

terrytrudell

Jul 17, 2019, 21:3907/17/19

04/29/19

Progress Mission 117 Arcane Keep win 10 Greater Arcane not completing

Title: Progress Mission 117 Arcane Keep win 10 Greater Arcane Potions not completing despite looting needed items.

Device: iPad Pro;

OS: iOS 12.3.1;

WTR (way to reproduce an issue):

Step 1: view progress mission 117 in screen shot below;

Step 2: Complete Arcane Keep on level 7 or higher (14 in above screenshot) , loot Greater Arcane Potion;

Step 3: View progress mission in third screenshot still on 5/10;

Step 4: try not to break your IPad in frustration;

Description:

As stated above in title progression mission 117 won’t complete. I have screenshots above of my current status, me finishing the dungeon and looting the appropriate item and third screen shot with my status unchanged. I have looted 7 in total today that I have received credit on.

What I have tried:

I have reset my cache twice and replayed the dungeon looted item and have progress not change

I have done this on my home WiFi connection that we have extremely high speeds on and looted the Greater arcane potion without getting credit.

I have completed this using my mobile devices LTE with full bars and not received credit when looting the appropriate mission item.

I have submitted a help ticket an$ the automated response directed me here.

This is extremely frustrating and I am hoping that you will resolve this issue for me so I can continue my progress.

The last screenshot is my profile.

Comments

1 2

terrytrudell

Jul 18, 2019, 13:1307/18/19

04/29/19

Bumping this in hopes of getting a reply.

Tokkor

Feb 13, 2020, 18:5602/13/20

01/03/20

I have the same bug! Looted 5 today already from stage 13. Still shows in progress I have 1/10

epiclies

Mar 19, 2020, 22:1103/19/20

02/21/20

Dungeon Mission

Win 25 Lesser Arcane Potions from Stage 5 or higher of the Arcane Keep, is not updating i already

got 26 lesser Potions but still not finish for no reasons, please help

social.vswamy

Mar 21, 2020, 05:2603/21/20

02/03/20

Same Issue as ^^^

phillyg614

Mar 21, 2020, 16:2803/21/20

Mar 21, 2020, 18:48(edited)

03/21/20

Yes I am having the same issue ! Please fix !! I have 125 lesser arcane potions

phillyg614

Mar 21, 2020, 23:0803/21/20

03/21/20

And I just noticed the mission says win 25 lesser arcane potions but the picture shows 3 greater arcane potions ??? I’ve mixed lesser to get 3 greater but still no completion. Please fix this ! I love this game but don’t have patience for these bugs that will prevent me from progressing in game

falconn

Mar 22, 2020, 08:0203/22/20

03/12/20

You need greater potions ,not surperior.

Texas_Tae23

Mar 22, 2020, 15:4703/22/20

02/27/20

This is a major bug! Happening to me now and Is getting frustrating!

GTak

Mar 22, 2020, 18:5003/22/20

03/04/20

Same problem - I am trying to complete the progress mission for "Dungeon Mission: Win 25 Lesser Arcane Potions from Stage 5 or higher of the Arcane Keep", and have run-through Stage 10 over and over, receiving lesser Arcane potions several times in those runs, and I have not received ANY credit or accumulation of potions toward completing the mission. This is VERY frustrating and may cause me to quit playing - unless a fix is provided. Thanks!

Valdys

Mar 22, 2020, 19:1403/22/20

02/13/19

1564

Hi, Guys!

It will be fixed tomorrow.

choicewebconcepts

Mar 23, 2020, 01:3403/23/20

03/23/20

Same problem here, I farmed well over 25 and when I went to make sure , none were logged. I am 0/25

jonsand31177

Mar 23, 2020, 08:4903/23/20

02/25/20

Have the same issue earned 25 but it still says 0/25 still

bryce.bjorklund

Mar 23, 2020, 17:0203/23/20

Mar 23, 2020, 17:02(edited)

03/22/20

Valdys said:

Hi, Guys!
It will be fixed tomorrow.

Are you going to compensate the energy that those wasted failing to complete these potion missions? There still isnt even an ingame statement on the issue and thousands of people are still wasting resources trying to complete a bugged out mission that's been going on a week

GTak

Mar 24, 2020, 02:2503/24/20

03/04/20

Valdys said:

Hi, Guys!
It will be fixed tomorrow.

Thank you. It's working for me now.

choicewebconcepts

Mar 24, 2020, 05:3503/24/20

03/23/20

where is our compensation for the energy we wasted trying to achieve this mission. getting tire of asking for what should be a no brainer.

bryce.bjorklund

Mar 24, 2020, 06:3703/24/20

03/22/20

Magejag1 said:

where is our compensation for the energy we wasted trying to achieve this mission. getting tire of asking for what should be a no brainer.

They took 3-4 days just to acknowledge the issue here on the forums, after several hundred people had posted Encountering this bug.

No in game announcement on the problem. No responses to support tickets in game. All of us who wasted countless amount of in game energy and our own personal time on this could have avoided the issue altogether with just one ounce of communication from the developers before they allowed this to snowball into the issue that it is.

Still no acknowledgement on how they plan to compensate the countless number of players for an issue they brushed under the rug and took almost a week to fix, and going off posts that still keep popping up it isnt even fully fixed yet.

neiperusaf

Apr 22, 2020, 10:0804/22/20

12/31/19

Still nothing heard. I have submitted multiple tickets and lost way too much energy on this issue without resolution. What is the plan and timeline to fix? Can someone from support please respond.

gdouble

Jun 30, 2020, 17:2006/30/20

06/30/20

Same Issue

gdouble

Jun 30, 2020, 17:3206/30/20

06/30/20

OK so you need Greater NOT Superior that's why its says stage 7. The picture is the wrong one.

jonkdds

Dec 3, 2020, 22:1212/03/20

12/03/20

I have a similar issue, but worse. About a week ago I had 3 of the greater arcane potions earned... in the past 48 hours I earned 4 more and now my balance on the progress mission says I have 2... HELP!

1 2

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You cannot post comments.","title":"Progress Mission 117 Arcane Keep win 10 Greater Arcane not completing","authorRole":"","contentDraftJs":"","contentHtml":"<p>Title: Progress Mission 117 Arcane Keep win 10 Greater Arcane Potions not completing despite looting needed items.</p><br><p>Device: iPad Pro;</p><br><p>OS: iOS 12.3.1;</p><br><p>WTR (way to reproduce an issue):</p><br><p>Step 1: view progress mission 117 in screen shot below<img src=\"//cnt-forum.plarium.com/file.bmp?g=5e94ccb9-9923-4af0-a6eb-446424dd58bb\" style=\"-webkit-text-size-adjust: 100%;\"><img src=\"//cnt-forum.plarium.com/file.bmp?g=930d545a-8cf0-4ae5-ba3f-224f6f8288dc\" style=\"-webkit-text-size-adjust: 100%;\"><img src=\"//cnt-forum.plarium.com/file.bmp?g=7c85d28a-ed4d-4407-92a8-90538d78b2fd\" style=\"-webkit-text-size-adjust: 100%;\"><span style=\"-webkit-text-size-adjust: 100%;\">;</span></p><br><p>Step 2: Complete Arcane Keep on level 7 or higher (14 in above screenshot) , loot Greater Arcane Potion;</p><br><p>Step 3: View progress mission in third screenshot still on 5/10;</p><br><p>Step 4: try not to break your IPad in frustration;</p><br><p>Description:</p><br><p>As stated above in title progression mission 117 won’t complete. I have screenshots above of my current status, me finishing the dungeon and looting the appropriate item and third screen shot with my status unchanged. I have looted 7 in total today that I have received credit on. </p><br><p>What I have tried:</p><p>I have reset my cache twice and replayed the dungeon looted item and have progress not change</p><p>I have done this on my home WiFi connection that we have extremely high speeds on and looted the Greater arcane potion without getting credit.</p><br><p>I have completed this using my mobile devices LTE with full bars and not received credit when looting the appropriate mission item. </p><br><p>I have submitted a help ticket an$ the automated response directed me here. </p><br><p>This is extremely frustrating and I am hoping that you will resolve this issue for me so I can continue my progress. </p><br>The last screenshot is my profile. <img src=\"//cnt-forum.plarium.com/file.bmp?g=8642c8c4-60d4-449a-aedd-6ca1e812c63e\">","createdDate":"1563399540000","folderId":"677","id":"140944","authorId":"8305518","authorRegistered":"1556549681863","authorName":"terrytrudell","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/4.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1494","commentsCount":"26","likesCount":"1","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/677_bug-reports/140944_progress-mission-117-arcane-keep-win-10-greater-arcane-not-completing/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"2"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/8305518/","commentUrl":"/en/comment/topic_641617/"},"strings":{"userRole":"","userId":"8305518","contentDraftJs":"","contentHtml":"Bumping this in hopes of getting a reply.","userRegistered":"1556549681863","userCommentsCount":"1","userName":"terrytrudell","createdDate":"1563455597963","editedDate":"0","id":"641617","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"641617","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9012330/","commentUrl":"/en/comment/topic_748727/"},"strings":{"userRole":"","userId":"9012330","contentDraftJs":"","contentHtml":"I have the same bug! Looted 5 today already from stage 13. Still shows in progress I have 1/10","userRegistered":"1578078733077","userCommentsCount":"1","userName":"Tokkor","createdDate":"1581620216570","editedDate":"0","id":"748727","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748727","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9249507/","commentUrl":"/en/comment/topic_763742/"},"strings":{"userRole":"","userId":"9249507","contentDraftJs":"","contentHtml":"<p>Dungeon Mission\r</p>\r<p>Win 25 Lesser Arcane Potions from Stage 5 or higher of the Arcane Keep, is not updating i already\r</p>\r<p>got 26 lesser Potions but still not finish for no reasons, please help</p>","userRegistered":"1582276345420","userCommentsCount":"1","userName":"epiclies","createdDate":"1584655919390","editedDate":"0","id":"763742","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"763742","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9199214/","commentUrl":"/en/comment/topic_764181/"},"strings":{"userRole":"","userId":"9199214","contentDraftJs":"","contentHtml":"Same Issue as ^^^","userRegistered":"1580702007797","userCommentsCount":"1","userName":"social.vswamy","createdDate":"1584768411017","editedDate":"0","id":"764181","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764181","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9253367/","commentUrl":"/en/comment/topic_764351/"},"strings":{"userRole":"","userId":"9253367","contentDraftJs":"","contentHtml":"Yes I am having the same issue ! Please fix !! I have 125 lesser arcane potions","userRegistered":"1584808003797","userCommentsCount":"3","userName":"phillyg614","createdDate":"1584808119730","editedDate":"1584816539523","id":"764351","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"764351","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9253367/","commentUrl":"/en/comment/topic_764485/"},"strings":{"userRole":"","userId":"9253367","contentDraftJs":"","contentHtml":"And I just noticed the mission says win 25 lesser arcane potions but the picture shows 3 greater arcane potions ??? I’ve mixed lesser to get 3 greater but still no completion. Please fix this ! I love this game but don’t have patience for these bugs that will prevent me from progressing in game ","userRegistered":"1584808003797","userCommentsCount":"3","userName":"phillyg614","createdDate":"1584832110137","editedDate":"0","id":"764485","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764485","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9254837/","commentUrl":"/en/comment/topic_764598/"},"strings":{"userRole":"","userId":"9254837","contentDraftJs":"","contentHtml":"You need greater potions ,not surperior.","userRegistered":"1584045247910","userCommentsCount":"2","userName":"falconn","createdDate":"1584864175137","editedDate":"0","id":"764598","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/05.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764598","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9255860/","commentUrl":"/en/comment/topic_764789/"},"strings":{"userRole":"","userId":"9255860","contentDraftJs":"","contentHtml":"This is a major bug! Happening to me now and Is getting frustrating!","userRegistered":"1582826800603","userCommentsCount":"1","userName":"Texas_Tae23","createdDate":"1584892029810","editedDate":"0","id":"764789","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764789","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9218660/","commentUrl":"/en/comment/topic_764857/"},"strings":{"userRole":"","userId":"9218660","contentDraftJs":"","contentHtml":"Same problem - I am trying to complete the progress mission for \"Dungeon Mission: Win 25 Lesser Arcane Potions from Stage 5 or higher of the Arcane Keep\", and have run-through Stage 10 over and over, receiving lesser Arcane potions several times in those runs, and I have not received ANY credit or accumulation of potions toward completing the mission. This is VERY frustrating and may cause me to quit playing - unless a fix is provided. Thanks!","userRegistered":"1583334127793","userCommentsCount":"2","userName":"GTak","createdDate":"1584903009780","editedDate":"0","id":"764857","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/63641300.jpeg?v=1583356150"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764857","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7344887/","commentUrl":"/en/comment/topic_764863/"},"strings":{"userRole":"","userId":"7344887","contentDraftJs":"","contentHtml":"<p>Hi, Guys!</p>It will be fixed tomorrow.","userRegistered":"1550087648483","userCommentsCount":"1564","userName":"Valdys","createdDate":"1584904491053","editedDate":"0","id":"764863","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764863","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9256652/","commentUrl":"/en/comment/topic_765020/"},"strings":{"userRole":"","userId":"9256652","contentDraftJs":"","contentHtml":"Same problem here,  I farmed well over 25 and when I went to make sure , none were logged. I am 0/25","userRegistered":"1584927000253","userCommentsCount":"2","userName":"choicewebconcepts","createdDate":"1584927252577","editedDate":"0","id":"765020","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"765020","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9208807/","commentUrl":"/en/comment/topic_765141/"},"strings":{"userRole":"","userId":"9208807","contentDraftJs":"","contentHtml":"Have the same issue earned 25 but it still says 0/25 still","userRegistered":"1582601476390","userCommentsCount":"1","userName":"jonsand31177","createdDate":"1584953361113","editedDate":"0","id":"765141","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/8.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"765141","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9256044/","commentUrl":"/en/comment/topic_765357/"},"strings":{"userRole":"","userId":"9256044","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Valdys said:</div><br><blockquote><p>Hi, Guys!</p>It will be fixed tomorrow.</blockquote>Are you going to compensate the energy that those wasted failing to complete these potion missions? There still isnt even an ingame statement on the issue and thousands of people are still wasting resources trying to complete a bugged out mission that's been going on a week","userRegistered":"1584896174240","userCommentsCount":"26","userName":"bryce.bjorklund","createdDate":"1584982929993","editedDate":"1584982958823","id":"765357","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"765357","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9218660/","commentUrl":"/en/comment/topic_765466/"},"strings":{"userRole":"","userId":"9218660","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Valdys said:</div><br><blockquote><p>Hi, Guys!</p>It will be fixed tomorrow.</blockquote>Thank you. It's working for me now. ","userRegistered":"1583334127793","userCommentsCount":"2","userName":"GTak","createdDate":"1585016745337","editedDate":"0","id":"765466","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/63641300.jpeg?v=1583356150"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"765466","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9256652/","commentUrl":"/en/comment/topic_765495/"},"strings":{"userRole":"","userId":"9256652","contentDraftJs":"","contentHtml":"where is our compensation for the energy we wasted trying to achieve this mission. getting tire of asking for what should be a no brainer.","userRegistered":"1584927000253","userCommentsCount":"2","userName":"choicewebconcepts","createdDate":"1585028130090","editedDate":"0","id":"765495","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"765495","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9256044/","commentUrl":"/en/comment/topic_765503/"},"strings":{"userRole":"","userId":"9256044","contentDraftJs":"","contentHtml":"<p>Magejag1 said:</p><br><blockquote>where is our compensation for the energy we wasted trying to achieve this mission. getting tire of asking for what should be a no brainer.</blockquote><p>They took 3-4 days just to acknowledge the issue here on the forums, after several hundred people had posted Encountering this bug.</p><p>No in game announcement on the problem. No responses to support tickets in game. All of us who wasted countless amount of in game energy and our own personal time on this could have avoided the issue altogether with just one ounce of communication from the developers before they allowed this to snowball into the issue that it is.</p><br><p>Still no acknowledgement on how they plan to compensate the countless number of players for an issue they brushed under the rug and took almost a week to fix, and going off posts that still keep popping up it isnt even fully fixed yet.</p>","userRegistered":"1584896174240","userCommentsCount":"26","userName":"bryce.bjorklund","createdDate":"1585031839903","editedDate":"0","id":"765503","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"765503","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9338426/","commentUrl":"/en/comment/topic_775465/"},"strings":{"userRole":"","userId":"9338426","contentDraftJs":"","contentHtml":"Still nothing heard.  I have submitted multiple tickets and lost way too much energy on this issue without resolution.  What is the plan and timeline to fix?  Can someone from support please respond.","userRegistered":"1577799152527","userCommentsCount":"1","userName":"neiperusaf","createdDate":"1587550137150","editedDate":"0","id":"775465","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"775465","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9525551/","commentUrl":"/en/comment/topic_794690/"},"strings":{"userRole":"","userId":"9525551","contentDraftJs":"","contentHtml":"Same Issue","userRegistered":"1593537498683","userCommentsCount":"2","userName":"gdouble","createdDate":"1593537626583","editedDate":"0","id":"794690","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"794690","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9525551/","commentUrl":"/en/comment/topic_794693/"},"strings":{"userRole":"","userId":"9525551","contentDraftJs":"","contentHtml":"OK so you need Greater NOT Superior that's why its says stage 7. The picture is the wrong one.","userRegistered":"1593537498683","userCommentsCount":"2","userName":"gdouble","createdDate":"1593538361670","editedDate":"0","id":"794693","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"794693","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9735590/","commentUrl":"/en/comment/topic_828038/"},"strings":{"userRole":"","userId":"9735590","contentDraftJs":"{\"blocks\":[{\"key\":\"e3euu\",\"text\":\"I have a similar issue, but worse.  About a week ago I had 3 of the greater arcane potions earned... in the past 48 hours I earned 4 more and now my balance on the progress mission says I have 2...  HELP!\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1607033444153","userCommentsCount":"2","userName":"jonkdds","createdDate":"1607033537240","editedDate":"0","id":"828038","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"828038","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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I have screenshots above of my current status, me finishing the dungeon and looting the appropriate item and third screen shot with my status unchanged. I have looted 7 in total today that I have received credit on. </p><br><p>What I have tried:</p><p>I have reset my cache twice and replayed the dungeon looted item and have progress not change</p><p>I have done this on my home WiFi connection that we have extremely high speeds on and looted the Greater arcane potion without getting credit.</p><br><p>I have completed this using my mobile devices LTE with full bars and not received credit when looting the appropriate mission item. </p><br><p>I have submitted a help ticket an$ the automated response directed me here. </p><br><p>This is extremely frustrating and I am hoping that you will resolve this issue for me so I can continue my progress. </p><br>The last screenshot is my profile. <img src=\"//cnt-forum.plarium.com/file.bmp?g=8642c8c4-60d4-449a-aedd-6ca1e812c63e\">","createdDate":"1563399540000","folderId":"677","id":"140944","authorId":"8305518","authorRegistered":"1556549681863","authorName":"terrytrudell","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/4.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1494","commentsCount":"26","likesCount":"1","authorCommentsCount":"1","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/677_bug-reports/140944_progress-mission-117-arcane-keep-win-10-greater-arcane-not-completing/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"2"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/8305518/","commentUrl":"/en/comment/topic_641617/"},"strings":{"userRole":"","userId":"8305518","contentDraftJs":"","contentHtml":"Bumping this in hopes of getting a reply.","userRegistered":"1556549681863","userCommentsCount":"1","userName":"terrytrudell","createdDate":"1563455597963","editedDate":"0","id":"641617","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"641617","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9012330/","commentUrl":"/en/comment/topic_748727/"},"strings":{"userRole":"","userId":"9012330","contentDraftJs":"","contentHtml":"I have the same bug! Looted 5 today already from stage 13. Still shows in progress I have 1/10","userRegistered":"1578078733077","userCommentsCount":"1","userName":"Tokkor","createdDate":"1581620216570","editedDate":"0","id":"748727","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748727","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9249507/","commentUrl":"/en/comment/topic_763742/"},"strings":{"userRole":"","userId":"9249507","contentDraftJs":"","contentHtml":"<p>Dungeon Mission\r</p>\r<p>Win 25 Lesser Arcane Potions from Stage 5 or higher of the Arcane Keep, is not updating i already\r</p>\r<p>got 26 lesser Potions but still not finish for no reasons, please help</p>","userRegistered":"1582276345420","userCommentsCount":"1","userName":"epiclies","createdDate":"1584655919390","editedDate":"0","id":"763742","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"763742","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9199214/","commentUrl":"/en/comment/topic_764181/"},"strings":{"userRole":"","userId":"9199214","contentDraftJs":"","contentHtml":"Same Issue as ^^^","userRegistered":"1580702007797","userCommentsCount":"1","userName":"social.vswamy","createdDate":"1584768411017","editedDate":"0","id":"764181","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764181","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9253367/","commentUrl":"/en/comment/topic_764351/"},"strings":{"userRole":"","userId":"9253367","contentDraftJs":"","contentHtml":"Yes I am having the same issue ! Please fix !! I have 125 lesser arcane potions","userRegistered":"1584808003797","userCommentsCount":"3","userName":"phillyg614","createdDate":"1584808119730","editedDate":"1584816539523","id":"764351","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"764351","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9253367/","commentUrl":"/en/comment/topic_764485/"},"strings":{"userRole":"","userId":"9253367","contentDraftJs":"","contentHtml":"And I just noticed the mission says win 25 lesser arcane potions but the picture shows 3 greater arcane potions ??? I’ve mixed lesser to get 3 greater but still no completion. Please fix this ! I love this game but don’t have patience for these bugs that will prevent me from progressing in game ","userRegistered":"1584808003797","userCommentsCount":"3","userName":"phillyg614","createdDate":"1584832110137","editedDate":"0","id":"764485","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764485","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9254837/","commentUrl":"/en/comment/topic_764598/"},"strings":{"userRole":"","userId":"9254837","contentDraftJs":"","contentHtml":"You need greater potions ,not surperior.","userRegistered":"1584045247910","userCommentsCount":"2","userName":"falconn","createdDate":"1584864175137","editedDate":"0","id":"764598","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/05.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764598","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9255860/","commentUrl":"/en/comment/topic_764789/"},"strings":{"userRole":"","userId":"9255860","contentDraftJs":"","contentHtml":"This is a major bug! Happening to me now and Is getting frustrating!","userRegistered":"1582826800603","userCommentsCount":"1","userName":"Texas_Tae23","createdDate":"1584892029810","editedDate":"0","id":"764789","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764789","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9218660/","commentUrl":"/en/comment/topic_764857/"},"strings":{"userRole":"","userId":"9218660","contentDraftJs":"","contentHtml":"Same problem - I am trying to complete the progress mission for \"Dungeon Mission: Win 25 Lesser Arcane Potions from Stage 5 or higher of the Arcane Keep\", and have run-through Stage 10 over and over, receiving lesser Arcane potions several times in those runs, and I have not received ANY credit or accumulation of potions toward completing the mission. This is VERY frustrating and may cause me to quit playing - unless a fix is provided. Thanks!","userRegistered":"1583334127793","userCommentsCount":"2","userName":"GTak","createdDate":"1584903009780","editedDate":"0","id":"764857","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/63641300.jpeg?v=1583356150"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764857","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7344887/","commentUrl":"/en/comment/topic_764863/"},"strings":{"userRole":"","userId":"7344887","contentDraftJs":"","contentHtml":"<p>Hi, Guys!</p>It will be fixed tomorrow.","userRegistered":"1550087648483","userCommentsCount":"1564","userName":"Valdys","createdDate":"1584904491053","editedDate":"0","id":"764863","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"764863","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9256652/","commentUrl":"/en/comment/topic_765020/"},"strings":{"userRole":"","userId":"9256652","contentDraftJs":"","contentHtml":"Same problem here,  I farmed well over 25 and when I went to make sure , none were logged. I am 0/25","userRegistered":"1584927000253","userCommentsCount":"2","userName":"choicewebconcepts","createdDate":"1584927252577","editedDate":"0","id":"765020","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"765020","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9208807/","commentUrl":"/en/comment/topic_765141/"},"strings":{"userRole":"","userId":"9208807","contentDraftJs":"","contentHtml":"Have the same issue earned 25 but it still says 0/25 still","userRegistered":"1582601476390","userCommentsCount":"1","userName":"jonsand31177","createdDate":"1584953361113","editedDate":"0","id":"765141","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/8.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"765141","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9256044/","commentUrl":"/en/comment/topic_765357/"},"strings":{"userRole":"","userId":"9256044","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Valdys said:</div><br><blockquote><p>Hi, Guys!</p>It will be fixed tomorrow.</blockquote>Are you going to compensate the energy that those wasted failing to complete these potion missions? There still isnt even an ingame statement on the issue and thousands of people are still wasting resources trying to complete a bugged out mission that's been going on a week","userRegistered":"1584896174240","userCommentsCount":"26","userName":"bryce.bjorklund","createdDate":"1584982929993","editedDate":"1584982958823","id":"765357","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"765357","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9218660/","commentUrl":"/en/comment/topic_765466/"},"strings":{"userRole":"","userId":"9218660","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Valdys said:</div><br><blockquote><p>Hi, Guys!</p>It will be fixed tomorrow.</blockquote>Thank you. It's working for me now. ","userRegistered":"1583334127793","userCommentsCount":"2","userName":"GTak","createdDate":"1585016745337","editedDate":"0","id":"765466","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/63641300.jpeg?v=1583356150"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"765466","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9256652/","commentUrl":"/en/comment/topic_765495/"},"strings":{"userRole":"","userId":"9256652","contentDraftJs":"","contentHtml":"where is our compensation for the energy we wasted trying to achieve this mission. getting tire of asking for what should be a no brainer.","userRegistered":"1584927000253","userCommentsCount":"2","userName":"choicewebconcepts","createdDate":"1585028130090","editedDate":"0","id":"765495","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"765495","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9256044/","commentUrl":"/en/comment/topic_765503/"},"strings":{"userRole":"","userId":"9256044","contentDraftJs":"","contentHtml":"<p>Magejag1 said:</p><br><blockquote>where is our compensation for the energy we wasted trying to achieve this mission. getting tire of asking for what should be a no brainer.</blockquote><p>They took 3-4 days just to acknowledge the issue here on the forums, after several hundred people had posted Encountering this bug.</p><p>No in game announcement on the problem. No responses to support tickets in game. All of us who wasted countless amount of in game energy and our own personal time on this could have avoided the issue altogether with just one ounce of communication from the developers before they allowed this to snowball into the issue that it is.</p><br><p>Still no acknowledgement on how they plan to compensate the countless number of players for an issue they brushed under the rug and took almost a week to fix, and going off posts that still keep popping up it isnt even fully fixed yet.</p>","userRegistered":"1584896174240","userCommentsCount":"26","userName":"bryce.bjorklund","createdDate":"1585031839903","editedDate":"0","id":"765503","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"765503","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9338426/","commentUrl":"/en/comment/topic_775465/"},"strings":{"userRole":"","userId":"9338426","contentDraftJs":"","contentHtml":"Still nothing heard.  I have submitted multiple tickets and lost way too much energy on this issue without resolution.  What is the plan and timeline to fix?  Can someone from support please respond.","userRegistered":"1577799152527","userCommentsCount":"1","userName":"neiperusaf","createdDate":"1587550137150","editedDate":"0","id":"775465","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"775465","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9525551/","commentUrl":"/en/comment/topic_794690/"},"strings":{"userRole":"","userId":"9525551","contentDraftJs":"","contentHtml":"Same Issue","userRegistered":"1593537498683","userCommentsCount":"2","userName":"gdouble","createdDate":"1593537626583","editedDate":"0","id":"794690","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"794690","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9525551/","commentUrl":"/en/comment/topic_794693/"},"strings":{"userRole":"","userId":"9525551","contentDraftJs":"","contentHtml":"OK so you need Greater NOT Superior that's why its says stage 7. The picture is the wrong one.","userRegistered":"1593537498683","userCommentsCount":"2","userName":"gdouble","createdDate":"1593538361670","editedDate":"0","id":"794693","entityId":"140944","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"794693","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9735590/","commentUrl":"/en/comment/topic_828038/"},"strings":{"userRole":"","userId":"9735590","contentDraftJs":"{\"blocks\":[{\"key\":\"e3euu\",\"text\":\"I have a similar issue, but worse.  About a week ago I had 3 of the greater arcane potions earned... in the past 48 hours I earned 4 more and now my balance on the progress mission says I have 2...  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