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Crash immediately upon startup

Crash immediately upon startup

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Jul 15, 2019, 19:2007/15/19
2

Crash immediately upon startup

When starting up the game, it immediately closes/crashes. This doesn’t happen when on WiFi, only on cellular data. Other apps are working normally, as is internet browser. This happened shortly after todays update. Any help? 
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Jul 15, 2019, 20:4207/15/19
06/22/19
3
The same thing is happening to me when on cellular data, the game will start to open, change the screen orientation and the crash completely but still looks open when I look at my open apps. I’m on IOS not sure about android.
Jul 15, 2019, 20:5607/15/19
2
lukep1358 said:

The same thing is happening to me when on cellular data, the game will start to open, change the screen orientation and the crash completely but still looks open when I look at my open apps. I’m on IOS not sure about android.

Jul 15, 2019, 20:5707/15/19
Jul 15, 2019, 21:11(edited)
2
Yes, what Luke said is correct. 
Jul 16, 2019, 12:4807/16/19
3

I've just found that if I delete then re-download it still won't work on wifi.

I then went on Wifi then opened it. Now it does a patch/update by the looks of things. 58 items.

I'm now able use the game. When I go back to cellular it will still not work however.

Jul 17, 2019, 22:4507/17/19
1
I’m experiencing the same issue. Especially if a notification pops up on my phone like a Snapchat or low battery warning. The game will close right away and then not work again until I connect to WIFI. Sucks on long car trips when I can’t play for half of the trip but I have 500 energy left. 
Jul 18, 2019, 04:1207/18/19
02/15/19
2725

Hi !


Please install 1.9.1. update from App Store.



Thanks