Inbox Items Disappeared!!!

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Inbox Items Disappeared!!!

Jul 1, 2019, 23:3807/01/19

05/16/19

546

Inbox Items Disappeared!!!

My inbox inventory currently has a count of "16/300" on the top right of the screen. However, only 7 of those 16 items are showing. The rest are not showing up in the list.

In addition, they don't even show up at all until I click the "sort" button on top. Then, those 7 appear, but that is it.

I am currently using an iPhone, but I also have an Android I can log into. Having the same issue on both of them. Worst part is I PAID for some of these items!!!

Some of them are going to time out before I can even get them now!!! Please help me out asap!!!

User ID is : AscendantGod

Plarium Player ID: um3224675|3169846

You can reach me via e-mail at: [email protected] (e-mail for login is [email protected], but aevans e-mail is a better one)

Comments

AscendantGod

Jul 2, 2019, 00:5407/02/19

05/16/19

546

Upon discussing the matter with someone else in Discord, it seems as if all the items are there, but we are only able to see 7 of our items at a time. The problem with this is I have already had 2 items (arena token refill) items time out as a result without me being able to see them. I have items like bonus xp in my inventory that I do not want to use currently, so just grabbing all of them is not an option.

Just trying to give a little more information to help resolve this problem. Appreciate help asap, as after spending $50 on the level 50 special package, I certainly don't intend to lose those items I bought.

carlilej

Jul 2, 2019, 03:0207/02/19

05/13/19

All of Mine disappeared today as well. Says 6 of 30 but 0 are visible. I sold gems in the shop but did not get 220,000 coins. I also had 250 energy and several arena tokens from previous play in there.

Sezzy

Jul 2, 2019, 08:0407/02/19

02/15/19

2725

Hi Everyone

Our devs are workn to investigate this issue.

Thank you for your patient.

AscendantGod

Jul 2, 2019, 12:5807/02/19

Jul 2, 2019, 12:59(edited)

05/16/19

546

Sezzy said:

Hi Everyone
Our devs are workn to investigate this issue.
Thank you for your patient.

Your staff flat out lied to me!!! It seems like they have now made a change where the arena tokens will last 99 days from here forward. However, he LIED and claimed nothing was lost and acted as if the tokens have ALWAYS lasted 99 days!!!

Either he is from some department where they are completely ignorant that it was a change that was made yesterday to the duration of the tokens from there forward, or he was hoping to lie to me and that I wouldn't notice!!! Either way, this is EXTREMELY insulting to be lied to as a paying customer and for them to refuse to compensate (or even acknowledge for that matter) items lost!!!

I am spreading the word on ALL social media about this one. I am also disputing the iPhone charges by the end of the day if their clearly incompetent staff don't stop lying to me and compensate me the lost items by the end of the day.

I am SO p*ssed off right now. Bad enough I lost items because of their screw up. Even worse that their rep tried to flat out lie to me and claim nothing was lost! I have had THREE items disappear from my inventory already that I could not collect!!!

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Says 6 of 30 but 0 are visible. I sold gems in the shop but did not get 220,000 coins. 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You cannot post comments.","title":"Inbox Items Disappeared!!!","authorRole":"","contentDraftJs":"","contentHtml":"<p>My inbox inventory currently has a count of \"16/300\" on the top right of the screen.  However, only 7 of those 16 items are showing.  The rest are not showing up in the list.  </p><br><p>In addition, they don't even show up at all until I click the \"sort\" button on top.  Then, those 7 appear, but that is it.</p><br><p>I am currently using an iPhone, but I also have an Android I can log into.  Having the same issue on both of them.  Worst part is I PAID for some of these items!!!  </p><br><p>Some of them are going to time out before I can even get them now!!!  Please help me out asap!!!</p><br><p>User ID is :  AscendantGod</p><p>Plarium Player ID:  um3224675|3169846</p>You can reach me via e-mail at:  aevans.qcr@gmail.com  (e-mail for login is mastery78@live.com, but aevans e-mail is a better one)<br>","createdDate":"1562024280000","folderId":"677","id":"136062","authorId":"8342825","authorRegistered":"1558013045963","authorName":"AscendantGod","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/avatars/16.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"1464","commentsCount":"4","likesCount":"0","authorCommentsCount":"546","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/677_bug-reports/136062_inbox-items-disappeared---/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/8342825/","commentUrl":"/en/comment/topic_629394/"},"strings":{"userRole":"","userId":"8342825","contentDraftJs":"","contentHtml":"<p>Upon discussing the matter with someone else in Discord, it seems as if all the items are there, but we are only able to see 7 of our items at a time.  The problem with this is I have already had 2 items (arena token refill) items time out as a result without me being able to see them.  I have items like bonus xp in my inventory that I do not want to use currently, so just grabbing all of them is not an option.</p><br>Just trying to give a little more information to help resolve this problem.  Appreciate help asap, as after spending $50 on the level 50 special package, I certainly don't intend to lose those items I bought.<br>","userRegistered":"1558013045963","userCommentsCount":"546","userName":"AscendantGod","createdDate":"1562028849407","editedDate":"0","id":"629394","entityId":"136062","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"629394","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8343233/","commentUrl":"/en/comment/topic_629438/"},"strings":{"userRole":"","userId":"8343233","contentDraftJs":"","contentHtml":"All of Mine disappeared today as well. Says 6 of 30 but 0 are visible. I sold gems in the shop but did not get 220,000 coins. I also had 250 energy and several arena tokens from previous play in there. ","userRegistered":"1557710742527","userCommentsCount":"1","userName":"carlilej","createdDate":"1562036563950","editedDate":"0","id":"629438","entityId":"136062","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"629438","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/topic_629559/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"<p>Hi Everyone</p><p>Our devs are workn to investigate this issue.</p>Thank you for your patient.<br>","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1562054676957","editedDate":"0","id":"629559","entityId":"136062","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"629559","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8342825/","commentUrl":"/en/comment/topic_629699/"},"strings":{"userRole":"","userId":"8342825","contentDraftJs":"","contentHtml":"<p>Sezzy said:</p><br><blockquote><p>Hi Everyone</p><p>Our devs are workn to investigate this issue.</p>Thank you for your patient.<br></blockquote><p><img src=\"//cnt-forum.plarium.com/file.bmp?g=f501b886-3492-435e-90af-a1736ba9e204\"><br><br>Your staff flat out lied to me!!! It seems like they have now made a change where the arena tokens will last 99 days from here forward. However, he LIED and claimed nothing was lost and acted as if the tokens have ALWAYS lasted 99 days!!!</p><p>Either he is from some department where they are completely ignorant that it was a change that was made yesterday to the duration of the tokens from there forward, or he was hoping to lie to me and that I wouldn't notice!!! Either way, this is EXTREMELY insulting to be lied to as a paying customer and for them to refuse to compensate (or even acknowledge for that matter) items lost!!! <br><br>I am spreading the word on ALL social media about this one. I am also disputing the iPhone charges by the end of the day if their clearly incompetent staff don't stop lying to me and compensate me the lost items by the end of the day.</p><p>I am SO p*ssed off right now. Bad enough I lost items because of their screw up. Even worse that their rep tried to flat out lie to me and claim nothing was lost!  I have had THREE items disappear from my inventory already that I could not collect!!!<br></p>","userRegistered":"1558013045963","userCommentsCount":"546","userName":"AscendantGod","createdDate":"1562072299720","editedDate":"1562072391377","id":"629699","entityId":"136062","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"629699","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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