game crashed during clan boss battle. key wasted

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game crashed during clan boss battle. key wasted

May 14, 2019, 19:5105/14/19

04/17/19

game crashed during clan boss battle. key wasted

I was battling the clan boss, halfway through the fight, the servers disconnected and the game crashed, through no fault of my own. none of the damage i dealt to the clan boss was recorded and my key was gone upon logging in again. if i pay cash money for gems, then i spend 100 gems on a clan boss key, then your servers have an issue and my key is wasted and my battle is un-recorded, then you need to be prepared to either give me free keys, pay me back 100 gems, or give me my cash value equivalent. failure to do so could lead to consumers filing civil law suits. not saying that is what i am going to do, but i want to take this situation to point out the legal danger your company is in when a customer pays for a service and a service is failed to be rendered. it is in my hopes that i will either be given a replacement key or 100 gems to supplement the resources spent.

i play on bluestacks 4.1.x, windows 7, username darthlooper.

Comments

Deleted

May 14, 2019, 23:5705/14/19

My game has been crashing every time I try to fight the clan boss for the last two days, wasting my keys and not recording damage. This is BS

BentOverXD

May 15, 2019, 16:2605/15/19

11/06/17

Same happened to me 3 or 4 times losing my keys, game just closes and the key just dissapears, I'm always afraid to fight and not for the right reasons

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