All Categories

Lost gems clicking Retry during connection issues

Lost gems clicking Retry during connection issues

Search
May 9, 2019, 09:0505/09/19
09/07/18
0

Lost gems clicking Retry during connection issues

Hello everyone, 

i wanted to report a bug that made me lose some gems: basically during yesterday's and today's connection issues whenever i clicked on the "Retry" button the server received it as if i wanted to refresh arena/market using gems which i didn't want to because i clicked on the free arena refresh button.

I don't really know how to provide the steps to reproduce the bug but i can describe what has happened:
1 - I click on free arena refresh button.
2 - Game tells me there are some connection issues giving me the opportunity to "Retry" or "Continue".
3 - I click "Retry".
4 - Game keeps telling there are connection issues, same as second point in this list
5 - I keep trying clicking on "Retry" whenever possible
6 - I notice the gem loss because i had 400+ and now it's 300+ and i'm certain i didn't use any gem because i use them only for the 900 gems shards pack.

Same has also happened with market refresh with the only difference that for free refresh i didn't have to click any button but simply open the market itself. The other steps are the same.

I've already sent an in-game ticket about that.


Thanks in advance. Have a nice day.

Views
937
Comments
0