Not getting CB chests

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Not getting CB chests

deeveon

Oct 1, 2022, 23:1410/01/22

08/10/21

Not getting CB chests

Title: Not receiving clan boss chests

Device: Custom-built PC

OS: Windows 10 Pro (21H2), Build: 19044.2006

WTR: Unknown how exactly to trigger the bug

Description:

The last 2 days, I did not get any clan boss chests (rewards) despite doing > 40 million damage to the nightmare clan boss. I did not do enough damage to other level of CB to know if it's specific to nightmare CB or not.

Yesterday, I did ~50m damage to NM CB + ~12m on UNM CB (not enough to qualify for UNM chest)

Day before, I did ~40m damage to NM CB. Did not do any other level of CB.

Prior to that, I never had an issue getting CB chests. The first time it happened I thought it might have been a glitch because I finished with a little less than 1 minute left before CB resets. But 2nd day I finished well before reset.

Comments

dthorne04Moderator

Oct 2, 2022, 05:2710/02/22

12/30/20

6231

As far as I've understood, this is a visual glitch that should be cleared up by restarting your game.

If that doesn't work, can you try another device, if possible?

If that doesn't work, please open a support ticket. Sorry about the inconvenience.

deeveon

Oct 2, 2022, 11:3110/02/22

Oct 2, 2022, 11:31(edited)

08/10/21

I got chests today.

Unfortunately, I wasn't able to verify if it was just a visual glitch as my PC froze while I was sleeping and I had to reboot it and re-run the game. So, I didn't get a chance to see if I would have gotten the chests without restarting the game or not. Stands to reason though that restarting the game solved the issue though.

Thanks!

dthorne04Moderator

Oct 3, 2022, 07:3310/03/22

12/30/20

6231

deeveon

I got chests today.

Thanks!

Sorry for the troubles, glad to hear it sorted itself out however. :)

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Sorry about the inconvenience. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1609365022667","userCommentsCount":"6231","userName":"dthorne04","createdDate":"1664688433757","editedDate":"0","id":"1586942","entityId":"1274357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/74232983.jpeg?v=1637014600"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1586942","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10596968/","commentUrl":"/en/comment/topic_1586966/"},"strings":{"userRole":"","userId":"10596968","contentDraftJs":"{\"blocks\":[{\"key\":\"43pck\",\"text\":\"I got chests today. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"c7rj1\",\"text\":\"Unfortunately, I wasn't able to verify if it was just a visual glitch as my PC froze while I was sleeping and I had to reboot it and re-run the game.  So, I didn't get a chance to see if I would have gotten the chests without restarting the game or not. Stands to reason though that restarting the game solved the issue though.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"j2ci\",\"text\":\"Thanks!\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1628570379627","userCommentsCount":"1","userName":"deeveon","createdDate":"1664710277150","editedDate":"1664710295307","id":"1586966","entityId":"1274357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/1.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"1586966","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10762196/","commentUrl":"/en/comment/topic_1587047/"},"strings":{"userRole":"Moderator","userId":"10762196","contentDraftJs":"{\"blocks\":[{\"key\":\"5a0td\",\"text\":\"Sorry for the troubles, glad to hear it sorted itself out however. :)\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{}}","contentHtml":"","userRegistered":"1609365022667","userCommentsCount":"6231","userName":"dthorne04","createdDate":"1664782402393","editedDate":"0","id":"1587047","entityId":"1274357","likesCount":"0","quotedId":"1586966","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/74232983.jpeg?v=1637014600"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1587047","isDeleted":"false"},"repeaters":{"quoteList":[{"links":{"authorUrl":"/en/profile/10596968/"},"strings":{"contentDraftJs":"{\"blocks\":[{\"key\":\"43pck\",\"text\":\"I got chests today. \",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"c7rj1\",\"text\":\"Unfortunately, I wasn't able to verify if it was just a visual glitch as my PC froze while I was sleeping and I had to reboot it and re-run the game.  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