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Not Received New Player Reward Hero

Not Received New Player Reward Hero

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Apr 18, 2019, 06:1204/18/19
1

Not Received New Player Reward Hero

I have just got to day 7 of the new players rewards and selected the hero and did not receive it.

I don’t know if this has been prevented by the fact my roster was full but there was nothing I could do about that before choosing it as I was prompted by it the moment I logged in.

Hopefully this can be fixed retrospectively as I’d hate for a reward system with the aim of keeping new players in the game not paying out properly doesn’t make me really want to continue  


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Apr 18, 2019, 08:4204/18/19
02/15/19
2725

DAIIAD said:


I have just got to day 7 of the new players rewards and selected the hero and did not receive it.

I don’t know if this has been prevented by the fact my roster was full but there was nothing I could do about that before choosing it as I was prompted by it the moment I logged in.

Hopefully this can be fixed retrospectively as I’d hate for a reward system with the aim of keeping new players in the game not paying out properly doesn’t make me really want to continue  


Hi!

Please check you inbox and your vault may landed there. If you are not find please contact with our support in game.
Apr 18, 2019, 12:2604/18/19
1
Hi sezzy, thank you it was in my inbox. Looking forward to trying them out ☺️
Apr 18, 2019, 19:5404/18/19
02/15/19
2725
DAIIAD said:

Hi sezzy, thank you it was in my inbox. Looking forward to trying them out ☺️
Great :) 
Apr 20, 2019, 14:2304/20/19
1
I just started using the GameRanx special offer and i did not receive my extra 50,000 silver and my epic hero. Rating game two stars until fixed
Apr 20, 2019, 19:2904/20/19
02/15/19
2725

ProDABPaul said:


I just started using the GameRanx special offer and i did not receive my extra 50,000 silver and my epic hero. Rating game two stars until fixed

Hi 

You will get a free epic 7. day playn in our new player program. Please check the description under video. 

Apr 22, 2019, 04:0004/22/19
04/03/19
1
I have had the same issue of not getting my legendary warrior from a sponsored link on a youtubers channel. I’ve contacted support multiple times and nothing has been done. I never even got a helpful response! Just look at the new player rewards in the drop down menu.  No such reward tab exists in any of my drop down menus. I’ve been playing this game for a month now hoping it would fix its self and it hasn’t but something needs to be done about this and needs to be made right ! Multiple people I know are having the same issue!!
Nov 9, 2024, 11:2011/09/24
11/08/24
1

After loging in plarium I'd i haven't received any character 


Nov 22, 2024, 22:13Yesterday
10/12/21
4
ꪝᴀʀƊᴇᴠɪʟ

After loging in plarium I'd i haven't received any character 


Are you telling us that you do not have a starting character? Not even the first free summon of Dark Elf "Sniper"? You have 0 heroes in your "champions" tab? I would like to see the screen shot of that if you could.