In game support is unusable.

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In game support is unusable.

whitedolemite

Feb 17, 2019, 00:0102/17/19

12/03/18

In game support is unusable.

I have a serious summoning issue, and I cannot have it addressed due to this error.

The in game support is just saying loading when you click on the support button. It's been like this for a while now.

Comments

Deleted

Feb 17, 2019, 02:0602/17/19

Feb 17, 2019, 02:10(edited)

Bump, I have the exact same issue. My support option in game just stays at “Loading” will not actually load.

Title: In App Support not working

Full name of your device: iPad Pro (3rd Gen) 12.9 256gb

The version of your OS: 12.1.4

Steps you performed in the game before the issue occurred: Was trying to submit an in game support ticket for missing Arena rewards

Description of the issue: My support option in game just stays at “Loading” will not actually load

Agent Drew Technical Support

Feb 17, 2019, 10:3902/17/19

06/06/18

126

Hi!

This issue was already reported and our team is working on it.
You can find more information here: https://plarium.com/forum/en/raid-shadow-legends/bug-reports/122362_assistance-table-not-working/

As a temporary solution, please try to clear the application's cache and submit a request again.

whitedolemite

Feb 17, 2019, 16:3102/17/19

12/03/18

Yes I saw that thread, but you were saying the error was after you created a ticket. I cannot even make s ticket. It goes to the loading screen instantly.

Cleared my cache and it did nothing. But I'll wait for a fix. Thanks.

R0Xx

Feb 18, 2019, 18:3002/18/19

02/03/19

whitedolemite said:

Yes I saw that thread, but you were saying the error was after you created a ticket. I cannot even make s ticket. It goes to the loading screen instantly.

Cleared my cache and it did nothing. But I'll wait for a fix. Thanks.

Same problem. I cant even make a ticket for a while now

DRAGONSSSSSLAY

Jan 14, 2021, 22:1701/14/21

06/06/20

my game update on my Win 10 laptop has been loading continuously for over one hour now - when it first starts - it shows 3 min load time - then after 3 min - it shows a few seconds more - and never ends - - - i have rebooted several times - same bull shit - cleared cash & reboot same result endless update never completes

DRAGONSSSSSLAY

Jan 15, 2021, 00:0401/15/21

06/06/20

any one working today to try & fix my problem - outlined above

Crookz

Jan 16, 2021, 15:1901/16/21

03/22/16

dont get your hopes up i been asking for help for past 2 weeks without any success.

for me there are 2 ways to play the game ... one is to uninstall and reinstall plarium play everytime i want to play and i cant close the game if i do i get ''updating'' and it never updates

second one is to use bluestack

gl trying to get plarium to help you

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