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Lost ClanBoss Key cause disconnect

Lost ClanBoss Key cause disconnect

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Feb 5, 2019, 19:0302/05/19
1

Lost ClanBoss Key cause disconnect

As the title said attacked the CB the game lost connection and i the KEY WTF -.-
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1k
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8
Comments
DeletedTechnical Support
Feb 6, 2019, 11:5202/06/19
72

Hello!


Please create a ticket via the game or email: [email protected]
In the ticket, specify your ID and send a screenshot of the error which occurred.

Feb 7, 2019, 10:2002/07/19
1
happened AGAIN TODAY FUUUCK !!! hope i get 2x keys back 
Feb 11, 2019, 16:0702/11/19
38
This still happens lost my key this morning shows no dmg done
Feb 11, 2019, 17:0402/11/19
17
Happened to me as well, was joining a Clan Boss battle, server shut down and I lost the key! Please restore!
Apr 7, 2019, 14:0504/07/19
04/07/19
2

Yep, issue occured to me a few weeks ago and today as well with loss of signal. Just a generic response from suport saying that they have too many tickets to respond to and to take a look at the forum.

Perhaps it would make more sense for key reset in event of signal loss rather than player to lose their key 

Apr 22, 2019, 14:5004/22/19
1

Бив клан боса і гра сама закрилась. Втратив ключ!! Довго це буде продовжуватись???


Sep 25, 2019, 23:5509/25/19
09/12/19
1
Random game disconnect burned a clan key today.... Hopefully a fix is in the works should be able to continue the fight or if the fight didn't register the key should remain