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Static Noise

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Jan 24, 2019, 10:3301/24/19
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Static Noise

To whom it may concern,


I was not entirely sure if this goes under the Bug category, however, there is a permanent static noise whenever I play. 


I am a new player, and throughout the first tutorials, whenever the NPC was talking, there was a static noise. The game has such potential but you have to mute it due to that permanent disruption. Even after the tutorial, during battles, I had to put up with that sound. 


Is it due to the new update, can you look into it and maybe find a solution? 


I have asked other players in english global chat and some of them said they mute the game.


Thank you for your time and work on the game!

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Agent Drew Technical Support
Jan 24, 2019, 11:1101/24/19
Jan 24, 2019, 11:11(edited)
06/06/18
126

Hello, Varnesis.


Could you please send me a screenshot of the sound settings you are using now?
After you make a screenshot, please try to increase the volume to 75%+ and play the game.
The static noise is still present?


Looking forward to hearing from you!