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not recognising artifact challenge

not recognising artifact challenge

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Jan 5, 2019, 12:1201/05/19
10/29/15
5

not recognising artifact challenge




I received 3 star gauntlets on normal lvl 4 sewers of arnoc with main attk stat as above, but it is not recognising in challenge rewards. same thing happening for level 5 and level 6. Its costing me heaps of energy just to prove and stopping me from progressing. I'm lvl 40 so wouldn't still normally grind this region
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DeletedTechnical Support
Jan 6, 2019, 09:3001/06/19
4521

Hi!

Could you please attach a screenshot of the challenge description? I will clarify this case. 
Jan 7, 2019, 12:0601/07/19
10/29/15
5
DeletedTechnical Support
Jan 8, 2019, 09:3201/08/19
4521

To complete the Challenge you need to receive the 3 * Artifacts with Attack % bonus. Here is an example of 5* Artifact with Attack % bonus: 




Jan 8, 2019, 11:3801/08/19
10/29/15
5

Hi Pavel


thanks for the 5* example, and yes, that's what I have in my original picture (left hand bottom corner). 3* gauntlet artifact with attack bonus.


Can you see the picture I'm referring to?


regards


Jan 8, 2019, 11:5201/08/19
68

G-townraider said:


Hi Pavel


thanks for the 5* example, and yes, that's what I have in my original picture (left hand bottom corner). 3* gauntlet artifact with attack bonus.


Can you see the picture I'm referring to?


regards


Your Gauntlet have STATIC bonus.
For Quest you need PERCENT bonus.

Jan 8, 2019, 12:2001/08/19
10/29/15
5
thx Pozzi
Jan 8, 2019, 12:3301/08/19
10/29/15
5

here is another with attack % (4%) as primary. It still hasnt cleared challenge



DeletedTechnical Support
Jan 8, 2019, 16:4301/08/19
4521
G-townraider said:

here is another with attack % (4%) as primary. It still hasnt cleared challenge



You need to receive the Artifact only on the Normal difficulty. If you have won it on Hard/Brutal difficulty, the Challenge won't be completed. 
Jan 9, 2019, 02:5801/09/19
1
I did complete this on normal. That's why I'm raising as a bug. Can u pls acknowledge that I've completed the challenge and explain how u are going to fix the bug? 
Jan 9, 2019, 03:2501/09/19
Jan 9, 2019, 03:27(edited)
10/29/15
5

Agent Pavel said:


G-townraider said:


here is another with attack % (4%) as primary. It still hasnt cleared challenge



You need to receive the Artifact only on the Normal difficulty. If you have won it on Hard/Brutal difficulty, the Challenge won't be completed. 


Pavel - I did complete the challenge on normal. I referenced that earlier when I said I wouldn't normally grind normal as I'm lvl 40.


DeletedTechnical Support
Jan 9, 2019, 16:5001/09/19
4521

We have tested this Challenge and it was successfully completed after receiving 3* Gauntlets with attack % primary stat on Normal difficulty.

Please note that if the Artifact has been received before the Challenge was opened, the last one won't be completed. 

If you receive the Artifact and the Challenge won't be completed again, please attach a screenshot of the battle report with the Artifact won. 

Feb 9, 2019, 14:1102/09/19
04/06/19
5

Got similar issue with a Progress Mission. Cleared the 4th stage multiple times on the right (normal) difficulty, got many gauntlets, progress bar still at zero.


(OnePlus 6, Android 9)

Feb 10, 2019, 04:0702/10/19
2
I also had the same problem. I levelled up a mix of weapons, one 4*, 3* epic etc. All with Attack. Tried them on multiple heroes, all attack. Spent the money removing them from my best hero to see if that would work. Only half were received after the challenge came up. Maybe the wording needs to change. Too much money spent trying to figure it out. Thank you for your time. Great game tho. Ranked up a hero so stupidly lost half of the items lol.
Feb 10, 2019, 04:5202/10/19
2
Sorry, cant for the life of me figure out how to get a screenshot on here...duh. Newb
Agent Drew Technical Support
Feb 13, 2019, 09:4902/13/19
06/06/18
126

There are two types of ATK stats on the artifacts:

  1. Flat ATK (e.g. Attack 12)
  2. Percentage bonus (e.g. Attack 8%)

To complete the mentioned Progress Missions and Challenges a player has to get the ATK% main stat on the item.

Please note that items that you got before a challenge was opened for you won't be taken into consideration.

Good luck with the hunt!
Jul 8, 2019, 07:1707/08/19
Jul 8, 2019, 07:39(edited)
06/17/18
7
I have the same problem. I passed the level and received 2* %atk gloves as indicated in description but challenge is not done
Jul 8, 2019, 11:1707/08/19
07/08/19
4

"I have the same problem. I passed the level and received 2* %atk gloves as indicated in description but challenge is not done"


I also have this bug, please fix it

Jul 8, 2019, 11:2007/08/19
07/08/19
4

i finished this quest 3 times, before the last update i mange to get a 3 star item and it was complete, but after the update u need 2 star and level 5 and 6 cannot be complete.

and i saw that it was on normal and i saw it was att %
Jul 8, 2019, 11:2407/08/19
07/08/19
4

please fix your patch details:

Challenges

Artifact Challenges 6.1, 6.2, 6.3, 6.4, and 10.5 have been adjusted:

Clear Stage 4 of the Sewers of Arnok to win 2* or higher Gauntlets with ATK primary bonus

Clear Stage 5 of the Sewers of Arnok to win 2* or higher Chestplate with ATK primary bonus

Clear Stage 6 of the Sewers of Arnok to win 2* or higher Boots with ATK% primary bonus

Equip an ATK type Champion with 2* or higher Gauntlets, Chestplate and Boots with ATK% primary stat

Equip an ATK type Champion with a 5* Retaliation Set


at stage 4 and 5 there is no % and at stage 6 there is %.

Jul 8, 2019, 14:3507/08/19
06/25/19
9

Please fix, the text states 2* not 3 and it doesn't work when you get a 2*