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Freezing during arena match

Freezing during arena match

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Dec 27, 2018, 21:4612/27/18
11/12/18
3

Freezing during arena match

While fighting in the arena, approx 2nd round, the battle froze. Characters were still swaying/moving, but personal timer on each character was not changing, no options were appearing, opposition wasn't attacking either...  everyone just stood & stared at each other.... 

I was using samsung J5 pro on wifi, 3feet from router.... so not a connection issue. 

Waited for few minutes to allow Raid opportunity to right itself.... then took a screenshot. Waited 20 or so seconds then took another, so u can see nothing changed except fight clock

5mins later it still had not rectified itself 

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Agent PavelTechnical Support
Dec 28, 2018, 09:4812/28/18
07/02/15
4521

Hi!

Actually, this looks like a server connection issue. Did you experience this case only once or it appears regularly?