Missing Bazaar Purchases

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Missing Bazaar Purchases

Dec 29, 2021, 22:1512/29/21

12/04/21

Missing Bazaar Purchases

Anyone else having issues with items they purchased in the Arena Bazaar not showing up in your account, even though you were billed for them?

I spent 300 Gold Bars on 3 XP Brews, which started the 24-hour timer until I can purchase again, but no Brews showed up in my Inbox or the Tavern.

I submitted a technical bug report, including screenshots, but don't know how long a response usually takes. Or whether they'll say I have to submit it differently.

Comments

harleQuinnModerator

Dec 30, 2021, 00:3612/30/21

02/24/19

7821

Sounds like you did what you needed to! Just have to be patient for support to get to your ticket now.

Cantankrus

Dec 30, 2021, 19:1912/30/21

12/04/21

Still no response, and now I realize that the email in my profile has a typo. When I try to edit it, it says "There is already an account registered to this email address."

So now I have a 2nd ticket opened, and they haven't even replied to the 1st.

Harbby

Dec 30, 2021, 19:2812/30/21

01/04/20

1698

Cantankrus

Still no response, and now I realize that the email in my profile has a typo. When I try to edit it, it says "There is already an account registered to this email address."

So now I have a 2nd ticket opened, and they haven't even replied to the 1st.

The new year holiday is their major winter celebration. They worked through as many tickets as they could before leaving. I'm sure they still have a skeleton crew working, but it will still be a slower process. Sorry for the inconvenience.

Cantankrus

Dec 30, 2021, 19:3112/30/21

12/04/21

Harbby

Thanks for the quick reply. I'm a new player, and have already made several purchases, so hoping they get to these simple tickets soon. Until they do, I won't be making any more purchases.

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