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Persistent Red Dot Will Not Clear

Persistent Red Dot Will Not Clear

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Dec 20, 2021, 08:3912/20/21
04/12/21
499

Persistent Red Dot Will Not Clear

I have a red dot on my artifact/accessories screen (ring) that normally indicates there is something there in my bank of artifacts, but there is not. When I go to look for it, it says there is nothing there.  I have tried everything including deleting and reinstalling Plarium Play, but dot still shows but nothing is there. Cleared game cache and computer cache did not help. Contacted Support but no help yet. Clicked on all my artifacts, but no help.

This has happened to me before but usually I have made it to clear up, but not now.


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The dot has nothing to do with this champ but this is where I took the screenshot.


Anyone have a suggestion?  Thanks

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24
Comments
7
Comments
Dec 20, 2021, 09:1012/20/21
10/15/20
2041

That happens quite often to me. The "new" artifact is not shown with the "just new" filter. You could try to scroll through all your jewlery and klick on all pieces with the red dot manually, without any filter. That allways helped when I had the persistent red dot so far.

Dec 20, 2021, 09:1212/20/21
Dec 20, 2021, 09:13(edited)
04/12/21
499
Skadi

That happens quite often to me. The "new" artifact is not shown with the "just new" filter. You could try to scroll through all your jewlery and klick on all pieces with the red dot manually, without any filter. That allways helped when I had the persistent red dot so far.

no red dots are apparant in my listing

"Clicked on all my artifacts, but no help. "

Dec 20, 2021, 12:1812/20/21
06/20/19
2181

I have red dots on the gear that is level 16 and doesn't go away after 20 times clicking on it.  I'll go through all new gear and it clears for a day or two, then i log in one day and the same pieces are back.  Right now it's been fairly clear.

One thing the OP might want to check is include equiped items and look again.  Yes, I sometimes even have red dot on equiped level 16 items.  So it might be hiding there.  Then you can click on it and see if that clears it.

Dec 20, 2021, 13:1012/20/21
04/12/21
499

"One thing the OP might want to check is include equiped items and look again.  Yes, I sometimes even have red dot on equiped level 16 items.  So it might be hiding there.  Then you can click on it and see if that clears it. "

YES!! Equipped List is the Answer!!  Thank you thank you.  One pesky one that was lit up, now turned off.

Dec 20, 2021, 13:5512/20/21
04/02/19
200

Glad you got that sorted, I had the same and got help here

Now I've just got a new rare champ, Ordinator, and every time I go to the main page it's red dotting him in the index no matter hoe often I view him................

Dec 20, 2021, 16:4412/20/21
04/12/21
499
forrestleigh

Glad you got that sorted, I had the same and got help here

Now I've just got a new rare champ, Ordinator, and every time I go to the main page it's red dotting him in the index no matter hoe often I view him................

Yes the old new champ red dot....what I have found with the new champs is to just upgrade them one level that seems to turn off the dot.

harleQuinnModerator
Dec 20, 2021, 16:5312/20/21
02/24/19
7821

(For anyone who checks this in the future)

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