!WARNING! Mass account hacks being reported
So I logged off last night for a total of 6 hours. When I came back in my password had been changed, and almost all of my shards had been spent along with gems silver and other misc missing items as well as extra champions etc
After investigating on my end and validating that my email associated was not accessed (which I already knew because anytime those accounts are accessed it send a mass email to all my other email accounts as notification) I emailed Plarium. The response back was "not our fault, you shouldn't have linked your facebook". I don't have a facebook and I didn't link anything.
Talking with my Clan members they are seeing reports of massive amounts of accounts being compromised. At this point it seems there was a MAJOR security breach that Plarium either isn't aware of, or is failing to notify it's customers about. And to top off the top shelf world class customer service. They are blaming the customers for using authetication methods that they push you to use, EVEN WHEN THE CUSTOMER ISN'T USING THEM!!!
If you have been hacked as well please share your story here so maybe, just maybe, we can get Plarium to step up and discover what the bare minimum of customer service is.