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Discrimination ??

Discrimination ??

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Aug 3, 2021, 01:2308/03/21
01/22/20
193

Discrimination ??

Hi dear moderators and team suporters.

I will go nice as i can to express myself. On July 27 of 2021 you give a compensation 2x 50 free auto runs to "ALL ??" players. Well i didnt got nothing and thise are your own words -->"Our support team will contact you if additional investigation is required. We also don't give compensations on a case-by-case basis. Thank you for helping us to improve the game! 

I seen on my hubys screen he got it and in my team players got it , what about me? Did you "forgot" on me and probably on some other players who didnt recive those free auto runs?

And another thing is some of players got maybe 3 times per week double playtime rewards ? One in the evening and one in the morning?? How is that?

Btw i did contact suport but didnt got no answer about that above. Hopefuly i will got some answers here.

Sincerely! Happy raiding

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41
Comments
7
Comments
Aug 3, 2021, 01:3008/03/21
01/04/20
1698

Did you receive an automated reply from support? If so, make sure you reply to that one and you should hear something back soon. 

Aug 3, 2021, 04:4208/03/21
01/22/20
193

I got automated reply and other one too . I msg you private

Aug 3, 2021, 16:2708/03/21
02/29/20
609

I  think  you  only  got  the  rewards  if  you  played  during  the  time  of  the  issue.

And  the  reset  resets  Login  and  Playtime  at  0:00  UTC  I  believe-  so  you'll  get  one  set  of  rewards  from  0:00  to  0:00  and  so  on...

It  doesnt  reset  at  the  start  of  the  day.  It  resets  at  Universal  Time  so  around  the  world  it  is  'Universal.'

Aug 3, 2021, 16:4208/03/21
12/19/19
6280
[V]Destroyer39

I  think  you  only  got  the  rewards  if  you  played  during  the  time  of  the  issue.

And  the  reset  resets  Login  and  Playtime  at  0:00  UTC  I  believe-  so  you'll  get  one  set  of  rewards  from  0:00  to  0:00  and  so  on...

It  doesnt  reset  at  the  start  of  the  day.  It  resets  at  Universal  Time  so  around  the  world  it  is  'Universal.'

Destroyer, did you get this?  One of my clanmates got this last week (guessing around the 27th), but the rest of us in chat at the time did not.  Just curious.  Would have been nice to have the MBs for CvC which is why I remember the timing.

Aug 3, 2021, 16:4408/03/21
01/19/21
642

I certainly didn't get anything, nor was I aware there was anything to get.

Aug 3, 2021, 18:4408/03/21
04/05/21
224

Huh? There were extra multibattles?

Aug 3, 2021, 19:3208/03/21
02/29/20
609

I  got  2  sets  of  50  multi-battles.

I  thought  they  were  given  to  all  who  were  in  play  of  the  time  of  the  inconvenience,  because  my  F2P  didn't  get  the  rewards  a  d  I  thought  that  was  because  I  wasn't  on.