Why I have stopped spending money on this game
First I want to say that I have loved this game for three plus years now and spent more than I am willing to admit on two accounts (you have my email address and can see for yourselves). You guys have created something amazing and it has been tons of fun.
But there are some serious problems as I see it for a long term player
1) Duplicate and or worthless legendary champions are a real gut punch - normally I would be loading up on shards and gems for the boosted event in hopes of getting a cool new champ - but I just dont see the point with the dups I keep getting - SOLUTION = let us trade in champs for something we want - maybe a Mercenary Outpost or Heroes Den add-on to the the bastion with a visting champion that you could trade 3-4 unwanted champions for and it could rotate each week or something - using legendary champs as chickens sucks and makes you not want to even try.
2) Inventory artifact / accessory managment is getting to overwelming - I can't enjoy a game that requires 20+% of my in-game time dealing with crap. I'm not asking that you up the inventory count because you have already done that 2-3 times over the last two years - but if you have no room in inventory, you are not going to buy any of the gear offer in app purchases - SOLUTION = let us see/sell stuff from the inbox screen
3) Clan Boss keys should have higher storage count - some days you just cant get on every 6 or 12 hours - come on this one is easy
4) Fix the timer issue on long fights - maybe my teams are just bad but this error on a fight that lasts more than 40 min and sends you to the bastion is a huge waste of time
ok I admit the last two are small - but if you want long time spenders to keep sending you money you will seriously consider addressing the first two issues - Thank you for your time