To be clear - you did the 75M damage while having the mission, right? This one isn't retroactive. Also, you're sure you did the 75M damage on Nightmare? If you're truly able to do 75M damage in a single run on NM, then you should have no problem just repeating it another day until it works properly - although if you don't have arbiter yet, I'd be truly surprised to see you able to do that much damage.

If you didn't do 75M in one run, are you sure you did the 75M in one day, before the reset? It doesn't carry over onto the next day - you need 75M before the CB resets.

Also unrelated but I'm curious what your native language is? I've never seen a million referred two by two repeated thousand symbols (the kk you used).

Man I am playing this game for some time.

Print screen sent to support was made 30 mins before reset.

1 print screen with damage done on Nightmare boss ( multiple key used) - 75,5M.

Another print from mission page showing 0/75M.

Support didnt contest that i was right.

After 6 days they answered ( quote) :

 Stacy (Plarium Support Center | Mobile Games)

May 13, 2021, 12:21 GMT+3

Hi!
Sorry for the temporary inconvenience.

It is a known issue, and the game developers are already working on it.

Thank you for helping us improve the game!

So , I am right, mission done , i am continuing to be blocked , life is life :)

And Support considering case close.

And Romanian is my native language ; use to use KK from other games ive played.

And to be more clear- I do everyday nightmare boss and every day damage done indicated on mission page is 0/75M.

So bug is still there :)

Very strange. I had no problem completing it, so it must be a new bug. Unfortunate :/

It is strange because is not afection every1- just probably very few accounts ( some guildmate did that quest same day without any kind of problem).

Biggest problem for me is that bug is still there - every day I do nightmare boss and didnt matter damage done on mission page always indicate 0/75M.

I also tried to do UNM boss ( when I push GO on mission page is directing me not to NM boss but UNM). Problem is that also damage done on UNM boss is not considered for mission acomplishment. Still 0/75M appear .

Because of that I told to that Stacy to unblock  manually ( I know that they can do it ) but....pause 

And I continue to be block with Arbiter misions :(

I recently had a situation where I reluctantly resorted to Support after my esteemed colleagues in the forum could not help.  But it has happened many times where I contacted support and:

1) First response is to bombard me with some self help links that show they never read what I sent but hit on some key words that prompted their links.

2) I would blast back at them that they did not read/answer my question.  Their response was "send screenshot." I told them that there was no screenshot to send because my complaint was something that did not happen, and no error message, etc.

3) Second request for screenshot. I told them to read my message and check out the situation I describe.

4) A new person replied, telling me they tested what I complained about and there was nothing wrong that they could see. I said thank you.

I wrote in to mention that arena was a major roadblock to the great hall development and progress missions and they told me that account power was barely used in arena matchups.   That was literally one day before they said on these forums that account power was a significant component to deciding arena matchups.  I'm not really sure how much internal communication goes on over there.

11 days - still waiting for Support/developers to solve something very easy ( that can be unblocked manually by support team)!!!

For me is the worst experience with Support team ever ( and i played lots of games).

1st- answering time.... is just horrific . In normal games I use to got answer in the same day .

2nd- solving matter. In normal games Support was at least checking situation. If they find the problems they did solve it ( sending missing item/s , applying ban or removing it....). If not at least they send answer explaining what they find ( not predefined answers as Reaid support is doing).

3rd- they close the case when you agreed. Here Support close the case even if I am saying that without solving the problem nothing is closed.

To be clear- I am not saying that in other games Support was perfect. just saying that Raid Support is by far the most horrific from all Ive seen.

So people go and spent money here...sooner or later you will need Support :))))

And you will get back .....nothing

Btw can any1 tell me if there is any way to sent a complaint about Support system.

Answering on them automatic questionary seems to have 0 effect.

I dont see any moderator involving.

So do you know any other method to complain about Support?

Hello, The forum is actually one way to register any complaints or remarks you have about support, please share your player UID and ticket number as well as screenshots of the exchanges you had with them. I'll ask a support coordinator to take a look and explain the situation. 

Hello Rufus

I was trying to send you message with requested info but it said that i cant message you do to your privacy policy settings

You can post the information in this thread ( Just the ticket number and screen captures of the converstation ) 

P.S I can't change the privacy settings.  

Ticket number is : 2964938 

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And here from Support team mind case was close :)

My final mail- whiout any answer was :

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Hello guys

Just short update - after intervention of Rufus Shinra - forum moderator  ( i want to thank him for help and support) finally Support team solved the matter :

https://1drv.ms/u/s!AnsnbWmjQOorjTN_3TQUx69ymJTp?e=cmDVHk

i am continuing race for Arbiter :)