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Auto ban by Word in chat (P)

Auto ban by Word in chat (P)

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Nov 6, 2020, 19:0611/06/20
04/09/19
2

Auto ban by Word in chat (P)

just wanna say your automatic bot system can use some work


i type in chat

I wonder what you been upto laste couple of years P

and the system banned me i guess the P was the trigger for the system it can use a fix Plarium


(after reloging) the chat system say's reason spam guess having some fun in chat is not allow ingame!.

way to go

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18
Comments
9
Comments
Nov 6, 2020, 21:2511/06/20
02/13/19
1564

Hi,

The Devs are working on it. :)

Could you give me your user id  dm, pls?

Nov 6, 2020, 21:2611/06/20
04/09/19
2

um5776387 | 5699447

Nov 9, 2020, 17:2511/09/20
Nov 9, 2020, 17:33(edited)
04/13/20
313

Alright, I just got banned in chat. A bunch of us were talking to newbies in English 55 and giving advice.

Suddenly - boom, chat ban. I do not think I said anything offensive.🤔

Edit: I filed a support ticket ingame.

Nov 9, 2020, 18:0611/09/20
05/16/19
726
WatchdogCZ

Alright, I just got banned in chat. A bunch of us were talking to newbies in English 55 and giving advice.

Suddenly - boom, chat ban. I do not think I said anything offensive.🤔

Edit: I filed a support ticket ingame.

Hey can you PM me your ID (UM number)?

Nov 9, 2020, 18:1811/09/20
04/13/20
313
Lxzy

Hey can you PM me your ID (UM number)?

Done. Thank you for looking into it.

Nov 9, 2020, 23:0711/09/20
04/13/20
313
Lxzy

Hey can you PM me your ID (UM number)?

Thank you very much for your help again, I have just been unbanned.😀

Nov 9, 2020, 23:3311/09/20
04/13/20
313

And chat banned again. This has become quite frustrating.🤔

I managed to say this:

- Testing

- Yay! I am unbanned. :-)

Apparently, this triggered the chat bot again. Was this something against the TOS? I really don't understand.

Nov 10, 2020, 07:0611/10/20
Nov 10, 2020, 21:02(edited)
04/13/20
313

Alright, support seems to have resolved the second ban too. I have to thank Plarium for the work of their support.

I do have to admit that I am now a bit hesitant to engage in longer ingame chat conversations in fear of getting banned again.

Edit: Nope, actually it has not been solved. My posts are invisible to me and only visible to some if any other players. They were visible to some players earlier today, but I am not getting any replies now.


Nov 10, 2020, 11:2911/10/20
Nov 10, 2020, 11:32(edited)
07/05/19
747

@Lxzy 

Is there any definitive rule on what can get you banned in in-game chat? I have now been banned twice, talking about event strategies in my native language (not English)