All Categories

New device, same acc

New device, same acc

Search
Jul 28, 2020, 19:1307/28/20
10/26/19
39

New device, same acc

Hi. I don't exactly know where to ask this so I'll do it here: how does one log-in on an already existing RAID acc using mobile version? I remember it creating a "guest" acc that you had to sort of book via linking it to forum or sth, so how do you use the acc that was already made? Like after upgrading your divice or after memoty wipe? Using desktop verion is pretty straightforward but idk how it's like with mobile without the plarium play thingy. 
Views
270
Comments
7
Comments
Jul 29, 2020, 01:2907/29/20
07/05/19
747

To log in to an existing account in mobile, just click on the avatar pic in the top left of your screen then pick the profile tab, you should see a "log in" button where after that you can put in your email and password.


But in mobile, after you install the Raid app, you need to follow the whole opening sequence and a few parts of the tutorial sequence before you can open that profile tab.
Jan 13, 2022, 10:5501/13/22
02/13/18
2

And,  at  least  in  my  case,  the   ID  and  psw  do  not  result  in  importing info from  my  current  account &  I  remain  logged  into  the  same  new  user  account.    Any  suggestions?

Jan 13, 2022, 11:1101/13/22
06/26/21
22
Bob

And,  at  least  in  my  case,  the   ID  and  psw  do  not  result  in  importing info from  my  current  account &  I  remain  logged  into  the  same  new  user  account.    Any  suggestions?

When you go to your profile on your main account, click on the info tab. There you see your player ID.

Now when you are logged in on yourr new user account on mobile also go to profile, open info tab. Now type in the player ID number of your main account.

You will then open up your main account on mobile.

Jan 13, 2022, 20:1801/13/22
02/13/18
2

i  can  access  my  main  account  on  MacBook.    The  problem  is  that  when  I  enter  the  same  Plarium  ID  and  password  in  my  new  account  on  iphone  12 ,  I  remain with  the  newly  created  character  and  no  opportunity  to  change  um12345678  l  12346678  credentials.

harleQuinnModerator
Jan 14, 2022, 05:0901/14/22
02/24/19
7821
Bob

i  can  access  my  main  account  on  MacBook.    The  problem  is  that  when  I  enter  the  same  Plarium  ID  and  password  in  my  new  account  on  iphone  12 ,  I  remain with  the  newly  created  character  and  no  opportunity  to  change  um12345678  l  12346678  credentials.

I honestly am unsure how to fix this. I'm not an apple user at all. I know you can log out of the new account in the menus after clicking your PfP. Then you should be able to log back in with the old account.

If that doesn't work, maybe open a Support Ticket 

Jan 14, 2022, 05:1501/14/22
06/26/21
22
Bob

i  can  access  my  main  account  on  MacBook.    The  problem  is  that  when  I  enter  the  same  Plarium  ID  and  password  in  my  new  account  on  iphone  12 ,  I  remain with  the  newly  created  character  and  no  opportunity  to  change  um12345678  l  12346678  credentials.

You need to change your new account id to your main accounts id. You can do that in the player profile window. I had no truble doing it on bluestacks

harleQuinnModerator
Jan 14, 2022, 17:5901/14/22
02/24/19
7821
Morrigan

You need to change your new account id to your main accounts id. You can do that in the player profile window. I had no truble doing it on bluestacks

I hope this works for them! Thx for the assist. :)