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Shards missing

Shards missing

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Jun 30, 2020, 20:2606/30/20
02/07/20
3

Shards missing

Just logged in to find 0 ancient and 0 void shards on my account.


I had 20 ancients and 10 voids, can I get them back please.


Has anyone else just randomly lost shards?
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265
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3
Comments
Jun 30, 2020, 21:0106/30/20
05/16/19
726
Hi it'd be best to submit a ticket to support so someone can check out the logs of your account. 
Jun 30, 2020, 21:2206/30/20
02/07/20
3
Ive done that as well
Jul 3, 2020, 15:4707/03/20
02/07/20
3
No response anywhere? do support people exist at Plarium?