Payment Issue in Game

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Payment Issue in Game

Raptor

May 2, 2020, 10:5405/02/20

02/20/20

236

Payment Issue in Game

Hi Plarium,

I have asked this on discord and in game (no response yet)

After purchasing a pack, my bank rejected the transaction (first time ever), and whilst the purchase was successful, I don't think the payment went through.

It was a random security check and I confirmed with bank it is ok, so they said try the purchase again.

Clearly I can't do that as the game has already given me the goods.

So I am not sure what I can do?

Comments

JoinME

May 2, 2020, 10:5805/02/20

06/22/19

800

Ask the bank if the transaction went through. If not, don't tell Plarium.

Raptor

May 2, 2020, 11:1205/02/20

02/20/20

236

JoinME said:

Ask the bank if the transaction went through. If not, don't tell Plarium.

It didn't even tho it did in game. But I want to be honest, but not sure what to do...

JoinME

May 2, 2020, 12:5305/02/20

06/22/19

800

Wait for at least 3 days and check again?

Ethan said:

JoinME said:

Ask the bank if the transaction went through. If not, don't tell Plarium.
It didn't even tho it did in game. But I want to be honest, but not sure what to do...

Valdys

May 3, 2020, 16:4405/03/20

02/13/19

1564

Hi,

Could you dm me, pls?

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But I want to be honest, but not sure what to do...","userRegistered":"1582174458417","userCommentsCount":"236","userName":"Raptor","createdDate":"1588417940530","editedDate":"0","id":"779111","entityId":"196639","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/740.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"779111","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8413152/","commentUrl":"/en/comment/topic_779127/"},"strings":{"userRole":"","userId":"8413152","contentDraftJs":"","contentHtml":"Wait for at least 3 days and check again? <br><br><p>Ethan said:</p><br><blockquote><p>JoinME said:</p><br><blockquote>Ask the bank if the transaction went through. If not, don't tell Plarium. </blockquote>It didn't even tho it did in game. But I want to be honest, but not sure what to do...</blockquote><br>","userRegistered":"1561247627900","userCommentsCount":"800","userName":"JoinME","createdDate":"1588423995600","editedDate":"0","id":"779127","entityId":"196639","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"779127","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7344887/","commentUrl":"/en/comment/topic_779425/"},"strings":{"userRole":"","userId":"7344887","contentDraftJs":"","contentHtml":"<p>Hi,</p>Could you dm me, pls?","userRegistered":"1550087648483","userCommentsCount":"1564","userName":"Valdys","createdDate":"1588524258193","editedDate":"0","id":"779425","entityId":"196639","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"779425","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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