Apr 11, 2020, 12:3404/11/20
03/27/20
0
Stay Home Stay Safe
Ok so brought my phone account on to pc to play and not getting the rewards for the event any clues or ideas tried relogging and letting it sit for an hour or so ???
Stay Home Stay Safe
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Apr 11, 2020, 13:2604/11/20
04/10/20
6
I also didn't got the rewards I am playing from mobile user id um45695304 | 44744460
Apr 11, 2020, 19:2504/11/20
01/18/20
87
could be 2 different versions of the game, try back to phone to claim rewards.
Apr 11, 2020, 20:5404/11/20
03/14/20
2
Same issue, though I did get 3 * chickens and nothing else um44805627 | 43885456
Apr 11, 2020, 21:2804/11/20
02/13/19
1564
Hi, Guys!
I'll ask to checkApr 12, 2020, 05:5504/12/20
04/12/20
4
My inbox didn’t receive the Stay Home, Stay Safe gifts. How do I get those? I’m Player 47649208.
Apr 12, 2020, 05:5904/12/20
04/12/20
4
um48701006 | 47649028
Apr 12, 2020, 14:3904/12/20
04/10/20
6
Do we have anything new ??
Apr 12, 2020, 21:1904/12/20
02/13/19
1564
Guys, your mail boxes were full, so you didn't receive the rewards.
Apr 12, 2020, 21:5404/12/20
04/12/20
4
My mailbox was and is still empty. I’d like to get the Stay Safe, Stay Home rewards.
Apr 13, 2020, 15:1904/13/20
04/13/20
1
Same issue as people above.
Apr 13, 2020, 16:0804/13/20
04/10/20
6
Valdys said:
Guys, your mail boxes were full, so you didn't receive the rewards.So... we will not get the rewards ??? Period ??? Cant we do anything about it ???
Apr 14, 2020, 05:1904/14/20
04/12/20
4
This is ridiculous. I deleted the game. I’m out!
Apr 14, 2020, 06:5604/14/20
04/14/20
3
um44199945 | 43299767 I had the same issue, didn’t get the reward maybe there is a chance for CS to verify that people didn’t and rectify it still? If not that’s to bad. Maybe they can upgrade the inbox storage for the future
Apr 14, 2020, 07:1604/14/20
04/14/20
1
um48720467 | 47667914 didn't receive any reward. My inbox is empty how.can it be full. Please check. Thank you
Apr 14, 2020, 12:1504/14/20
04/11/20
1
um48635667 | 47586062 Also didn’t get the reward
GreenKnightCommunity Manager
Apr 14, 2020, 14:3304/14/20
04/06/20
581
Greetings and salutations
I'm here to address issues with receiving gifts as a token of our support during the quarantine. To receive it, you should have logged in at least once during the seven days before we sent them.
I will also elaborate on the subject of items disappearing from Inbox when it's full to dispel confusion. If your Inbox was full before we sent gifts, the oldest items you had there should have been erased, and gifts still added in the mail as your latest acquisition.
Have a nice day and stay healthy
Apr 14, 2020, 21:2704/14/20
Apr 14, 2020, 22:25(edited)
04/14/20
3
Sadly this is not true, I login every day, my inbox wasn’t full and I didn’t get the items. So it would be good to lookin to issues regarding that since it happened to multiple people and it would be unfair if stuff like this happends more often
Apr 15, 2020, 12:0804/15/20
04/10/20
6
GreenKnight said:
This is totally unfair we should also get the rewards thing like this you speak of never happened I am grinding a whole week maybe more so I can upgrade a champion from rank 4 to 5 and I only have 3 decent champions I think we deserve those rewards so we can progress furtherGreetings and salutations
I'm here to address issues with receiving gifts as a token of our support during the quarantine. To receive it, you should have logged in at least once during the seven days before we sent them.I will also elaborate on the subject of items disappearing from Inbox when it's full to dispel confusion. If your Inbox was full before we sent gifts, the oldest items you had there should have been erased, and gifts still added in the mail as your latest acquisition.
Have a nice day and stay healthy
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