I'm a whale. The basic lack of QoL improvements has be worried about the longevity of the game.
I'm hoping that this will get someone's attention over here at Plarium. I've been a part of the Discord community for a while now but it's obviously extremely ineffective and utterly ignored. Nobody seems to pay attention to it and the Community Managers only use it to apologize for the game being down. Nobody takes our feedback; nobody responds to our feedback. Nobody seems to care about the player-base in the slightest. I couldn't even tell you when or if ever the CM's have actually talked to the community directly because they certainly haven't the entire time I've been playing.
That being said, I've been playing for a little while now and I've spent my fair share of money on the game, enough that I guess I'd be considered a "whale" and hopefully enough to illicit some kind of response here. I love this game and want to offer what I guess is a "whale's" perspective. There are so many quality of life elements that are missing and make the game a lot harder to play, which in turn makes me worry about how long the game will be around and if I should invest more into it.
My storage is almost completely Epic and Legendary Champions. However, I cannot organize them by name; I can't favorite them; I can't see their names; I can't see if any of their spells are upgraded without clicking on each one of them individually on top of taking them out of storage. I also don't understand why it is so difficult to expand the storage beyond 300. I'm bursting at the seams with Epics, so much so that I've been forced to use all of my rares for food and will be unprepared for the next Fusion hypothetically.
When I start gearing my Champions, I can't sort my gear by stat; I can't filter it by stat: I have to click each piece of gear individually to see if it has what I want. I can't search for gear that has specific stats; I can't sort it by slot.
What's also crazy to me is that these are things that were suggested and road-mapped all the way back in 2018.
I don't know about it from a coding perspective, but these are basic game mechanics. I don't understand why we can't get these simple QoL upgrades, ones that have been suggested over and over again. It's always "we're working on it" and "sooner than you think" and I'm getting sick of it. I have invested a lot of time and a lot of money in this game because I love it and want it to succeed.
People complain about the lack of new content. What I think bodes far worse for the longevity of Raid is the lack of simple QoL upgrades and communication from you all at Plarium.
I'm hoping that you will look at my account and see how much money I've spent on the game and understand that I'm not trying to be a troll (and ban me or delete this), but that I really want this to be a better game, one that I can play for years to come like I did with SW:GOH. Please, please stop ignoring the community and take the time to implement some of these QoL upgrades.
If the game continues to get ignored like this and it's simply a cash grab, believe me: the next Raid clone that comes along that has these simple mechanics added, not only myself but a lot of other whales out there will take their money elsewhere. I don't want to though: I want this game to grow and prosper, I want to continue spending money on Raid, but that requires investment into it from Plarium which doesn't seem to be happening.