Plarium stole my money

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Plarium stole my money

kehaiata2000

Feb 20, 2020, 01:5002/20/20

12/01/19

Plarium stole my money

I was sent back to my progress on 2/12/20 for no reason. simply because after I bought battle pass was banned for a day due to technical issues. Ban lifted on its own and everything was normal until Plarium decided to "fix" the ban. Between 2/12/2020 and 2/19/2020 I bought silver raid pass and all battle levels that disappeared after the fix, fused Rhazin lost that too. Several camps went back from 6*to 4* and many fully fused are not anymore. Waited to see if purchased items will be back after the refreshing, nothing. I also purchased shards,chickens exc, all gone

Game ID / um29786502/29274841

I don't want any compensation, if possible get me back to my progress by 2/19/2020 8AM UST+5

Comments

Valdys

Feb 20, 2020, 02:3302/20/20

Feb 20, 2020, 02:44(edited)

02/13/19

1564

It's not possible, they did a rollback to your account. Without that, you would be still banned.

Btw they're still returning all the purchased items, you have to be patient.

kehaiata2000

Feb 20, 2020, 03:2302/20/20

Feb 20, 2020, 04:49(edited)

12/01/19

I was not banned at the time of the fix, ban lifted after one day and I've been plaing normal for 5 days. If you can roll me back to 2/12/2020, what is stopping you to roll me back to 2/18/2020.

What abouth my purchased items, are thay gone too?

That is why I said you are stealing my money and all that have same issues too.

Also I purchased level 50 reward ($100) and now I am back to 49 that is missing too

Valdys

Feb 20, 2020, 18:4802/20/20

02/13/19

1564

Your purchased items will come back, don't worry.

kehaiata2000

Feb 25, 2020, 01:5802/25/20

12/01/19

Valdys said:

Your purchased items will come back, don't worry.

Still waiting for my purchased items to be returned.

Bought all levels on battle pass, level 50 reward exc.

Any idea how long it will take?

vvlad1998

Aug 19, 2020, 11:2908/19/20

02/19/20

Было свечение портала и х10 призыв, но он походу не работал пока не добавили новость о нём, а я потратил всё осколки

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If you can roll me back to 2/12/2020, what is stopping you to roll me back to 2/18/2020. </p><p>What abouth my purchased items, are thay gone too? </p><p>That is why I said you are stealing my money and all that have same issues too.</p><p>Also I purchased level 50 reward ($100) and now I am back to 49 that is missing too</p>","userRegistered":"1575232155613","userCommentsCount":"6","userName":"kehaiata2000","createdDate":"1582169038393","editedDate":"1582174167047","id":"752312","entityId":"188919","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"752312","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7344887/","commentUrl":"/en/comment/topic_752630/"},"strings":{"userRole":"","userId":"7344887","contentDraftJs":"","contentHtml":"Your purchased items will come back, don't worry.","userRegistered":"1550087648483","userCommentsCount":"1564","userName":"Valdys","createdDate":"1582224521940","editedDate":"0","id":"752630","entityId":"188919","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"752630","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8948298/","commentUrl":"/en/comment/topic_754183/"},"strings":{"userRole":"","userId":"8948298","contentDraftJs":"","contentHtml":"<p>Valdys said:</p><br><blockquote>Your purchased items will come back, don't worry.</blockquote><p>Still waiting for my purchased items to be returned. </p><p>Bought  all levels on battle pass, level 50 reward exc.</p>Any idea how long it will take?","userRegistered":"1575232155613","userCommentsCount":"6","userName":"kehaiata2000","createdDate":"1582595884523","editedDate":"0","id":"754183","entityId":"188919","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"754183","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9610261/","commentUrl":"/en/comment/topic_804156/"},"strings":{"userRole":"","userId":"9610261","contentDraftJs":"","contentHtml":"Было свечение портала и х10 призыв, но он походу не работал пока не добавили новость о нём, а я потратил всё осколки ","userRegistered":"1582131999743","userCommentsCount":"1","userName":"vvlad1998","createdDate":"1597836595837","editedDate":"0","id":"804156","entityId":"188919","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/01.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"804156","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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Without that, you would be still banned.</p>Btw they're still returning all the purchased items, you have to be patient. ","userRegistered":"1550087648483","userCommentsCount":"1564","userName":"Valdys","createdDate":"1582165998850","editedDate":"1582166655313","id":"752295","entityId":"188919","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"752295","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8948298/","commentUrl":"/en/comment/topic_752312/"},"strings":{"userRole":"","userId":"8948298","contentDraftJs":"","contentHtml":"<p>I was not banned at the time of the fix,  ban lifted after one day and I've been plaing normal for 5 days. If you can roll me back to 2/12/2020, what is stopping you to roll me back to 2/18/2020. </p><p>What abouth my purchased items, are thay gone too? </p><p>That is why I said you are stealing my money and all that have same issues too.</p><p>Also I purchased level 50 reward ($100) and now I am back to 49 that is missing too</p>","userRegistered":"1575232155613","userCommentsCount":"6","userName":"kehaiata2000","createdDate":"1582169038393","editedDate":"1582174167047","id":"752312","entityId":"188919","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"752312","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7344887/","commentUrl":"/en/comment/topic_752630/"},"strings":{"userRole":"","userId":"7344887","contentDraftJs":"","contentHtml":"Your purchased items will come back, don't worry.","userRegistered":"1550087648483","userCommentsCount":"1564","userName":"Valdys","createdDate":"1582224521940","editedDate":"0","id":"752630","entityId":"188919","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"752630","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8948298/","commentUrl":"/en/comment/topic_754183/"},"strings":{"userRole":"","userId":"8948298","contentDraftJs":"","contentHtml":"<p>Valdys said:</p><br><blockquote>Your purchased items will come back, don't worry.</blockquote><p>Still waiting for my purchased items to be returned. </p><p>Bought  all levels on battle pass, level 50 reward exc.</p>Any idea how long it will take?","userRegistered":"1575232155613","userCommentsCount":"6","userName":"kehaiata2000","createdDate":"1582595884523","editedDate":"0","id":"754183","entityId":"188919","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"754183","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9610261/","commentUrl":"/en/comment/topic_804156/"},"strings":{"userRole":"","userId":"9610261","contentDraftJs":"","contentHtml":"Было свечение портала и х10 призыв, но он походу не работал пока не добавили новость о нём, а я потратил всё осколки ","userRegistered":"1582131999743","userCommentsCount":"1","userName":"vvlad1998","createdDate":"1597836595837","editedDate":"0","id":"804156","entityId":"188919","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/01.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"804156","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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