Bug after fix

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kehaiata2000

Feb 19, 2020, 19:0402/19/20

12/01/19

Bug after fix

I was banned due to technical issues for 1 day after I bought battle pass. Ban was lifted after day passed.I purchased all levels and silver reid card . Colected all rewards from battle pass and upgraded Wurlim Frosting to level 50. After today(2/19/2020) fix I miss all heroes, battle pass, silver raid card, 7000 energy and 2000000 silver. In addition my progress is set back like a week, fused campion (Rhazin Scarhide) is not fused anymore, assented campions for that fuse are not assented anymore, leveled campions are back to like they were a week ago , one 6* fully assented and booked is now 4*, purchased all levels on battle passare missing and battle pas is not active, paid pass not active, completed weekly battle back to none. Can anyone tell me what can be done for it? My level from 52 is now 49

Comments

Valdys

Feb 19, 2020, 19:0902/19/20

02/13/19

1564

Your account had a rollback to 12/02.

And this is what happened to the BP:

"We restored the active BP to the unbanned players and all levels they received before the ban.

Those players, who got unbanned on the weekend and decided not to wait for a fix and bought another BP ("second") received Gems in the doubled equivalent of value.

Also, all the received Shards before the ban were restored.

We will keep you posted."

kehaiata2000

Feb 19, 2020, 20:1102/19/20

Feb 19, 2020, 20:34(edited)

12/01/19

Ok,but what is going to happen with purchased silver raid card and all battle pass levels? Also my account was working properly as af this morning and after your "fix" a am back to 2/12/2020. I have not bay second battle pass, waited for the ban to lift on its own. What about purchases I made between 2/12/2020and 2/19/2020, will I kiss this money goodbye

kehaiata2000

Feb 19, 2020, 20:3902/19/20

12/01/19

How about giving me back wat I had this morning instead the crap I have now

Valdys

Feb 20, 2020, 02:4802/20/20

02/13/19

1564

They're still returning the purchased items, you have to be patient.

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You cannot post comments.","title":"Bug after fix","authorRole":"","contentDraftJs":"","contentHtml":"<p>I was banned due to technical issues for 1 day after I bought battle pass. Ban was lifted after day passed.I purchased all levels and silver reid card . Colected all rewards from battle pass and  upgraded Wurlim Frosting to level 50. After today(2/19/2020) fix I miss all heroes, battle pass, silver raid card, 7000 energy and 2000000 silver. In addition my progress is set back like a week, fused campion (Rhazin Scarhide) is not fused anymore, assented campions for that fuse are not assented anymore, leveled campions are back to like they were a week ago , one 6* fully assented and booked is now 4*, purchased all levels on battle passare missing and battle pas is not active, paid pass not active, completed weekly battle back to none. Can anyone tell me what can be done for it? My level from 52 is now 49</p>","createdDate":"1582139040000","folderId":"674","id":"188894","authorId":"8948298","authorRegistered":"1575232155613","authorName":"kehaiata2000","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/19.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"421","commentsCount":"4","likesCount":"0","authorCommentsCount":"6","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/674_game-discussion/188894_bug-after-fix/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/7344887/","commentUrl":"/en/comment/topic_752204/"},"strings":{"userRole":"","userId":"7344887","contentDraftJs":"","contentHtml":"<p>Your account had a rollback to 12/02. </p><p>And this is what happened to the BP:</p><p>\"We restored the active BP to the unbanned players and all levels they received before the ban. \r</p><p>Those players, who got unbanned on the weekend and decided not to wait for a fix and bought another BP (\"second\") received Gems in the doubled equivalent of value. \r</p><p>Also, all the received Shards before the ban were restored.\r</p><p>We will keep you posted.\"</p>","userRegistered":"1550087648483","userCommentsCount":"1564","userName":"Valdys","createdDate":"1582139362503","editedDate":"0","id":"752204","entityId":"188894","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"752204","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8948298/","commentUrl":"/en/comment/topic_752233/"},"strings":{"userRole":"","userId":"8948298","contentDraftJs":"","contentHtml":"<p>Ok,but what is going to happen with purchased silver raid card and all battle pass levels? Also my account was working properly as af this morning and after your \"fix\" a am back to 2/12/2020. I have not bay second battle pass, waited for the ban to lift on its own. What about purchases I made between 2/12/2020and 2/19/2020, will I kiss this money goodbye </p>","userRegistered":"1575232155613","userCommentsCount":"6","userName":"kehaiata2000","createdDate":"1582143099860","editedDate":"1582144496193","id":"752233","entityId":"188894","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"752233","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8948298/","commentUrl":"/en/comment/topic_752241/"},"strings":{"userRole":"","userId":"8948298","contentDraftJs":"","contentHtml":"How about giving me back wat I had this morning instead the crap I have now","userRegistered":"1575232155613","userCommentsCount":"6","userName":"kehaiata2000","createdDate":"1582144742463","editedDate":"0","id":"752241","entityId":"188894","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/19.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"752241","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7344887/","commentUrl":"/en/comment/topic_752302/"},"strings":{"userRole":"","userId":"7344887","contentDraftJs":"","contentHtml":"They're still returning the purchased items, you have to be patient. ","userRegistered":"1550087648483","userCommentsCount":"1564","userName":"Valdys","createdDate":"1582166930747","editedDate":"0","id":"752302","entityId":"188894","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"752302","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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