Lost XP from Raid Pass bug

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Lost XP from Raid Pass bug

Feb 19, 2020, 18:3802/19/20

12/26/19

Lost XP from Raid Pass bug

Will there be a form of reimbursement for the lost XP in the Raid Pass? Comes to several million XP per day in just multi-battles that was lost in a feature we paid for that was negligently bugged.

Comments

Valdys

Feb 19, 2020, 18:5902/19/20

02/13/19

1564

No, they won't refund xp or energy.

Aeolwind

Feb 19, 2020, 22:0802/19/20

12/26/19

Valdys said:

No, they won't refund xp or energy.

Ok, I'm pretty sure that is a violation of their own TOS though. Especially for those folks that were paying for additional multibattles & also lost XP from bugs both. The terms state 1 'whole' month of XP and 70 additional attempts. And we were denied at least 6 due to negligence.

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