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missing items when purchased

missing items when purchased

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Feb 17, 2020, 16:1202/17/20
01/05/20
1

missing items when purchased

Hi I recently purchased x4 conquer packs for £14.99 I believe they was got 800 gems and 1500 energy and something else I was savin the energy for the next fusion event which is here, and iv gone into my inbox to start using and they have disappeared.

they had a 99 day thing on it and i purchased them a week or so ago. can anyone help?
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Feb 17, 2020, 19:1502/17/20
02/13/19
1564

Hi,

Could you send me your user ID and a screenshot about your purchase, please?
Feb 17, 2020, 22:0602/17/20
01/05/20
1

um35887795 | 35261275 
is my ID