I collect rewards from arena and i dont get them

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I collect rewards from arena and i dont get them

Feb 17, 2020, 11:3402/17/20

01/25/20

I collect rewards from arena and i dont get them

It is the third time i collect tbe arena rewards and i dont get them in inventory . I already asked 2 times help in the support and i get no response , is there any admin or game master that can help me ? And dont tell me to restart the router or the device , cause i have done it many times

Comments

Valdys

Feb 17, 2020, 14:2802/17/20

02/13/19

1564

Hi,

Could you write here (or dm me) your User ID, pls?

deputamandre7

Feb 17, 2020, 16:5502/17/20

01/25/20

um37511044 | 36851123 . I think this is the one . If you find me to help me i just need the last drop items cause i was gonna make a set , thanks a lot for your help

deputamandre7

Feb 18, 2020, 17:4602/18/20

01/25/20

R u going to help me ? Or you just asked the id ?

Valdys

Feb 18, 2020, 17:5702/18/20

Feb 18, 2020, 17:59(edited)

02/13/19

1564

deputamandre7 said:

R u going to help me ? Or you just asked the id ?

I've written to the support guys.

they said: "Got the reward (10 Gems + 3 artifacts)"

deputamandre7

Feb 19, 2020, 09:2602/19/20

01/25/20

I got them yes .. but theeey didndt manage to get in my inventory . Also the gems .. i didnt get them .. i pressed collect and they disappeared

abevan2019

Feb 19, 2020, 11:5502/19/20

02/01/20

Just a possibility do they not go to your inbox to collect ? Not sure how arena rewards work but maybe you need to collect in your inbox ?

deputamandre7

Feb 19, 2020, 16:2802/19/20

01/25/20

No my friend , it was the first thing i checked , and i have my inbox shown at all groups

Valdys

Feb 19, 2020, 18:3302/19/20

02/13/19

1564

Gems don't go to inventory and the 3 artifacts were in your storage.

deputamandre7

Feb 19, 2020, 19:2002/19/20

01/25/20

Okey i got it that u wont help .. atleast tell them to fix the problem . Cause if the next time i press collect , to the arena rewards and then they disappeared , after 3 times straight .. i will be very disappointed . Thanks for atleast trying

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Or you just asked the id ?","userRegistered":"1579960023767","userCommentsCount":"5","userName":"deputamandre7","createdDate":"1582048010443","editedDate":"0","id":"751687","entityId":"188564","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751687","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7344887/","commentUrl":"/en/comment/topic_751690/"},"strings":{"userRole":"","userId":"7344887","contentDraftJs":"","contentHtml":"<p>deputamandre7 said:</p><br><blockquote>R u going to help me ? Or you just asked the id ?</blockquote><p>I've written to the support guys.</p><p>they said: \"Got the reward (10 Gems + 3 artifacts)\"</p>","userRegistered":"1550087648483","userCommentsCount":"1564","userName":"Valdys","createdDate":"1582048665203","editedDate":"1582048787743","id":"751690","entityId":"188564","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"751690","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9181193/","commentUrl":"/en/comment/topic_751960/"},"strings":{"userRole":"","userId":"9181193","contentDraftJs":"","contentHtml":"I got them yes .. but theeey didndt manage to get in my inventory . Also the gems .. i didnt get them .. i pressed collect and they disappeared","userRegistered":"1579960023767","userCommentsCount":"5","userName":"deputamandre7","createdDate":"1582104366690","editedDate":"0","id":"751960","entityId":"188564","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751960","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9139413/","commentUrl":"/en/comment/topic_752002/"},"strings":{"userRole":"","userId":"9139413","contentDraftJs":"","contentHtml":"Just a possibility do they not go to your inbox to collect ? Not sure how arena rewards work but maybe you need to collect in your inbox ?","userRegistered":"1580588944877","userCommentsCount":"40","userName":"abevan2019","createdDate":"1582113318377","editedDate":"0","id":"752002","entityId":"188564","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"752002","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9181193/","commentUrl":"/en/comment/topic_752130/"},"strings":{"userRole":"","userId":"9181193","contentDraftJs":"","contentHtml":"No my friend , it was the first thing i checked , and i have my inbox shown at all groups","userRegistered":"1579960023767","userCommentsCount":"5","userName":"deputamandre7","createdDate":"1582129687500","editedDate":"0","id":"752130","entityId":"188564","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"752130","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7344887/","commentUrl":"/en/comment/topic_752192/"},"strings":{"userRole":"","userId":"7344887","contentDraftJs":"","contentHtml":"Gems don't go to inventory and the 3 artifacts were in your storage.","userRegistered":"1550087648483","userCommentsCount":"1564","userName":"Valdys","createdDate":"1582137232180","editedDate":"0","id":"752192","entityId":"188564","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"752192","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9181193/","commentUrl":"/en/comment/topic_752205/"},"strings":{"userRole":"","userId":"9181193","contentDraftJs":"","contentHtml":"Okey i got it that u wont help .. atleast tell them to fix the problem . Cause if the next time i press collect , to the arena rewards and then they disappeared , after 3 times straight .. i will be very disappointed . Thanks for atleast trying","userRegistered":"1579960023767","userCommentsCount":"5","userName":"deputamandre7","createdDate":"1582140028343","editedDate":"0","id":"752205","entityId":"188564","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"752205","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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I think this is the one . If you find me to help me i just need the last drop items cause i was gonna make a set , thanks a lot for your help</p>","userRegistered":"1579960023767","userCommentsCount":"5","userName":"deputamandre7","createdDate":"1581958548757","editedDate":"0","id":"751140","entityId":"188564","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751140","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9181193/","commentUrl":"/en/comment/topic_751687/"},"strings":{"userRole":"","userId":"9181193","contentDraftJs":"","contentHtml":"R u going to help me ? Or you just asked the id ?","userRegistered":"1579960023767","userCommentsCount":"5","userName":"deputamandre7","createdDate":"1582048010443","editedDate":"0","id":"751687","entityId":"188564","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751687","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7344887/","commentUrl":"/en/comment/topic_751690/"},"strings":{"userRole":"","userId":"7344887","contentDraftJs":"","contentHtml":"<p>deputamandre7 said:</p><br><blockquote>R u going to help me ? Or you just asked the id ?</blockquote><p>I've written to the support guys.</p><p>they said: \"Got the reward (10 Gems + 3 artifacts)\"</p>","userRegistered":"1550087648483","userCommentsCount":"1564","userName":"Valdys","createdDate":"1582048665203","editedDate":"1582048787743","id":"751690","entityId":"188564","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"751690","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9181193/","commentUrl":"/en/comment/topic_751960/"},"strings":{"userRole":"","userId":"9181193","contentDraftJs":"","contentHtml":"I got them yes .. but theeey didndt manage to get in my inventory . Also the gems .. i didnt get them .. i pressed collect and they disappeared","userRegistered":"1579960023767","userCommentsCount":"5","userName":"deputamandre7","createdDate":"1582104366690","editedDate":"0","id":"751960","entityId":"188564","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"751960","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9139413/","commentUrl":"/en/comment/topic_752002/"},"strings":{"userRole":"","userId":"9139413","contentDraftJs":"","contentHtml":"Just a possibility do they not go to your inbox to collect ? 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Cause if the next time i press collect , to the arena rewards and then they disappeared , after 3 times straight .. i will be very disappointed . Thanks for atleast trying","userRegistered":"1579960023767","userCommentsCount":"5","userName":"deputamandre7","createdDate":"1582140028343","editedDate":"0","id":"752205","entityId":"188564","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"752205","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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