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Amazon Prime Reward 2M Silver

Amazon Prime Reward 2M Silver

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Jan 23, 2020, 16:0801/23/20
11/30/19
4

Amazon Prime Reward 2M Silver

I wanted to know if this was a known issue as I'm not seeing much about it specifically. I am able to claim all rewards up to this point. However, the reward for the 2M silver I did not receive in in game inbox. I did receive the 700x energy. I'm not sure if this is common or if I should post in technical support. I only have 14,000K silver. Am I reading something wrong? Thanks in advance.
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Jan 23, 2020, 17:5101/23/20
02/13/19
1564

Why are you asking this now and not when those rewards were still available?

Btw  they should have gone straight to your silver total and not to the inbox.

Jan 24, 2020, 14:3501/24/20
11/30/19
4
I'm a casual player and just noticed it recently and confirmed with a few other players that it impacted them as well. Also, was trying to do my homework first and haven't see this issue reported. Wanted to confirm with others here so it has credence. It appears it didn't go anywhere it never applied it.
Jan 24, 2020, 16:1601/24/20
02/13/19
1564
WhiteWolfPGH said:

I'm a casual player and just noticed it recently and confirmed with a few other players that it impacted them as well. Also, was trying to do my homework first and haven't see this issue reported. Wanted to confirm with others here so it has credence. It appears it didn't go anywhere it never applied it.
Could you tell me your user ID? We'll check it.
Jan 27, 2020, 13:1801/27/20
11/30/19
4

It was a free gift, so it's not the end of the world. Like I said I'm only a casual player. I do enjoy the game though and figured it was worth asking around about.


I'm sorry do you mean 'player ID' the string of number and letters?. 


Not to confuse, I did open an in game ticket up as well to support. I wanted to make sure you knew.
Jan 28, 2020, 00:1201/28/20
02/13/19
1564
WhiteWolfPGH said:

It was a free gift, so it's not the end of the world. Like I said I'm only a casual player. I do enjoy the game though and figured it was worth asking around about.


I'm sorry do you mean 'player ID' the string of number and letters?. 


Not to confuse, I did open an in game ticket up as well to support. I wanted to make sure you knew.
I mean the one you can see in the options, that starts with "um".
Jan 30, 2020, 13:2201/30/20
11/30/19
4

Thank you for the clarification.

um29864861|29351061
Jan 30, 2020, 15:4401/30/20
02/13/19
1564
You received silver reward

Btw 14,000K = 14 000 000

Feb 19, 2020, 20:1702/19/20
11/30/19
4
I did not know that, thank you for the clarification.