Hello all! Plarium.com site and our desktop application Plarium Play experienced technical issues today, but it's all fixed now and the players that tried to log in, but could not because of that, will receive compensation (we will keep you updated on that).
If you are still unable to log in please close the application, clear cache (find the "Plarium Play" application shortcut on your Desktop area >> right-click it >> click on the "Open file location" option >> delete the "Cache" folder in the opened location) and launch the game again.
Thank you all for your patience and understanding!