very nicely put, agree completely.

Something to also note is whales like to be in the crowds too. If the lower tier people leave they will too. To the players population matters. If you can keep that large group by providing content for the 95% you will keep the 5% big spenders. Currently you are only thinking of the 5. If you sized the event down or made the epic hero on a level that was easier to get you would get more people going for it because it is either more affordable or she is not at the top and people might be more willing to go for her when they see they dont have to break their wallet in the event. 

Something to also note is whales like to be in the crowds too. If the lower tier people leave they will too. To the players population matters. If you can keep that large group by providing content for the 95% you will keep the 5% big spenders. Currently you are only thinking of the 5. If you sized the event down or made the epic hero on a level that was easier to get you would get more people going for it because it is either more affordable or she is not at the top and people might be more willing to go for her when they see they dont have to break their wallet in the event. 

This suggestion is manipulating to players but you dont face backlash like what the majority is giving you for what I believe is a massive screw up. 

Cupidus and Coldheart not good in CB? Wth man, did you not tune them properly? And about Arena, I'm sitting in Gold IV with both in my team.

Cupidus does very well in literally ALL game modes, at least in my case.

You can't compare an Attack champion like Cupidus or Coldheart to a Support like Skullcrusher. Skullcrusher gives a lot more utility, but again, he's a support, not meant to do that much damage. As for Venus, she's nigh-unobtainable since she's Void and she is generally much better than a lot of champs. Occult Brawler is great, but I don't have him and use Kael instead. Also, can't compare him to Coldheart or Cupidus since he does completely different things.

As it is:

Cupidus - HP Burn, massive lifesteal and sustain. Can easily survive with no support help.

Coldheart - Enemy Max HP based dmg

Kael or Occult Brawler (wich is, yes, better) - Poison.

And then there's the Support Class, which is a completely different thing. Try comparing Apoth or Romero to Skullcrusher.

As for Arena, Cupidus is a decent carry, at least in my case. Couldn't have made it this far without him. If you gear them properly, both these champs can be good. Not End-Game good, but hey, I don't have a lot of S or SS Tier champs.

I never said they were the best, but calling them not good for a role in which they have utility just means you haven't tested them out enough. Anyhows, gg on pulling Venus and also having Cupidus.

Agut said:

You can't compare an Attack champion like Cupidus or Coldheart to a Support like Skullcrusher. Skullcrusher gives a lot more utility, but again, he's a support, not meant to do that much damage. As for Venus, she's nigh-unobtainable since she's Void and she is generally much better than a lot of champs. Occult Brawler is great, but I don't have him and use Kael instead. Also, can't compare him to Coldheart or Cupidus since he does completely different things.

As it is:

Cupidus - HP Burn, massive lifesteal and sustain. Can easily survive with no support help.

Coldheart - Enemy Max HP based dmg

Kael or Occult Brawler (wich is, yes, better) - Poison.

And then there's the Support Class, which is a completely different thing. Try comparing Apoth or Romero to Skullcrusher.

As for Arena, Cupidus is a decent carry, at least in my case. Couldn't have made it this far without him. If you gear them properly, both these champs can be good. Not End-Game good, but hey, I don't have a lot of S or SS Tier champs.

I never said they were the best, but calling them not good for a role in which they have utility just means you haven't tested them out enough. Anyhows, gg on pulling Venus and also having Cupidus.

No offense to NBAKKER, but I can imagine Plarium printing this open letter on nice soft paper and using as toilet tissues. They don't care. Read latest "answers from game designers" and then players' comments - nothing truly important has been addressed in a year. However they consider screwing whales and veterans now.

The thing to realize is this: I can spend $5 on the absolute cheapest of micro-transaction packages in this game, or I can spend $5 to go buy Diablo III right now. Never did play that one and I've been meaning to. That's a much more complete and interactive game than this silly little cellphone game. There are literally thousands of brand new titles that I can pick up for $50 instead of buying one of your really spendy packages. The reason for a cellphone game is to be able to play anywhere just to pass the time, so how does it make sense to have an asking price of $50+ for your silly little micro-transactions? 

I could easily spend a few hundred bucks per day being competitive here, OR I could keep my money, buy the latest of every gaming console, buy a few dozen games for each, buy a top-notch gaming computer and buy a bunch of games for that too. Truth is, I'd come out cheaper doing the second one. Now with that in mind, please justify $50 for in-game loot to me. 

I like this game. It's fun. But the most idiotic mechanic I've ever seen in any game has got to be the, "You're out of energy! Pay us money or you can't play our game anymore!" At the minimum, you should x10 the energy every has, but removing it entirely would keep more people playing and addicted to your silly little game, instead of rage-quitting and never coming back. If people are playing the game, they'll spend some coin here or there. If you make better stuff available for $5 or less, then you'll make more money, especially if there is no limit on how much you can play the game. A few hundred thousand $5 transactions is a seriously huge chunk of change, so make it worthwhile for people to spend the $5. 

At the minimum, you should x10 the energy every has, but removing it entirely would keep more people playing and addicted to your silly little game, instead of rage-quitting and never coming back. 

Hey Hey

First off thanks for taking the time and providing this feedback, I will pass it on for a CM/Dev to review.

I would also like to note to you, that they do listen to people and feedback, though I understand it is hard to see from a players point of view, I see a lot because of being a mod, I see the information come in and then see the changes come through, one example I will give though is the double packs where you are provided 2 options... one being cheap and the other being more expensive, this was from direct feedback, another is the 35 day rewards being extended out to the 90 day rewards, among many other things, please also note the suggestions list 

https://plarium.com/forum/en/raid-shadow-legends/671_announcements/162509_question---answer-from-our-game-designers--october--2019-/

Regarding the events, my understanding is that the events aren't meant to only be completed every time and are designed to encourage more strategies around which ones you will spend your resources on, for example, the current summoning event, I used my 3 voids and 1 sacred to get the base rewards, it was like 350 energy(plus other things) just for opening my shards, which lets be honest i was hoping for a skull crusher :).

MrChuckles said:

At the minimum, you should x10 the energy every has, but removing it entirely would keep more people playing and addicted to your silly little game, instead of rage-quitting and never coming back. 

Unlimited energy will turn this game into a battle of autoclickers and will ruin it. The only thing I wish about energy is a twice bigger pool with the same regeneration rate. 

how about the void and ancient shards having the EXACT same roll rates, yet they charge much more for the ancients. Clever little trick to rip people off who may have over looked the small details in the summoning portal.

Moreover, their latest special offer pack that you can buy... Standard pack (20.99$)- 4 void shards, 700,000 coin and 700 gems OR premium pack (27.99$) - 4 ancient shards, 300,000 coin and 300 gems. YOU ARE PAYING 7$ MORE FOR LESS! you get the same roll rate, less coin and less gems. Really hope noone bought into this crumby trick. 

Krames said:

how about the void and ancient shards having the EXACT same roll rates, yet they charge much more for the ancients. Clever little trick to rip people off who may have over looked the small details in the summoning portal.

Moreover, their latest special offer pack that you can buy... Standard pack (20.99$)- 4 void shards, 700,000 coin and 700 gems OR premium pack (27.99$) - 4 ancient shards, 300,000 coin and 300 gems. YOU ARE PAYING 7$ MORE FOR LESS! you get the same roll rate, less coin and less gems. Really hope noone bought into this crumby trick. 

PLEASE UPDATE YOUR ROLL RATES

yo mate, check your own thread, I explained everything there, but I'll paste my reply here just in case:

"Nah mate, this ain't new and you're only partly right. Also, you are clearly too new or misinformed still.

Yes, they want you to spend money, like most companies.

No, the shards are not the same. They give the same chances regarding rarity, however, the affinity is quite different. You see, Void champions can only be obtained from Void Shards, irrelevant of Rarity, so if you want to have a chance at getting, say, Arbiter or Venus (even if it's a small chance) you gotta get dem Void Shards. That's what makes Void Shards more valuable. Some argue most Void champs arent that better, and I agree. But those that are better, are much much better.

Also, Void Shards do not drop from Dungeons, so there's limited ways to obtain them."