the support is a shame

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the support is a shame

Dec 21, 2023, 15:0812/21/23

12/21/23

the support is a shame

I have a raid account created with a yahoo email address that has been deactivated, the Raid account is 4 years old or something, I forgot the password to the account because I log in with Plarium every day and I no longer remember it, I asked support for help to change the email address e-mail and ask for receipts from the bank, it's a big shame

Comments

Trips

Dec 21, 2023, 15:4012/21/23

12/19/19

6260

Your problem (and solution) I fear resides with Yahoo not plarium. Get the yahoo account reactivated....

dthorne04Moderator

Dec 21, 2023, 18:3312/21/23

12/30/20

5989

From support's perspective they likely want proof of who owns the account given the fact someone is trying to make changes on it, which seems quite reasonable.

That said, discussions between yourself and support are meant to remain private. If you have any other questions feel free to direct message myself or any other member of the mod team.

Thanks.

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The topic is locked. You cannot post comments.

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