Oct 6, 2019, 18:4310/06/19
09/16/19
50
switching accounts on pc
I have 2 accounts, which i can run on my phone by signing out on one and logging in on the other accoutn, however i cant logout on the pc version.
Will this be fixed any time soon??switching accounts on pc
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Oct 7, 2019, 08:3010/07/19
09/16/19
50
are you here plarium?
Oct 7, 2019, 10:0910/07/19
05/13/19
219
therealmike said:
I have 2 accounts, which i can run on my phone by signing out on one and logging in on the other accoutn, however i cant logout on the pc version.
Will this be fixed any time soon??
Hello TheRealmike,
we need more information, do you play from a Mac system or Windows?
Have a nice day
Oct 7, 2019, 17:4210/07/19
06/20/19
2181
I have only one account, but, on my mac pc, go to plarium play.
At the bottom left is an icon with my avatar and user name....I click that.
Then on the profile card that pops up, at the top right, it says edit profile. Just to the right of that are three dots going up and down.
Click on the dots and it gives option to logout. I hope this helps.Oct 7, 2019, 21:2310/07/19
09/16/19
50
thnx i found it, was using the shortcut to the game, however now that is signed in with facebook it gave me a new account iso of loggin in to my existing account. send a ticket, so hope they will fix it
Oct 8, 2019, 10:0910/08/19
09/16/19
50
send a ticket 1159549 but not getting any response from plarium.
can any mod help out to push this???
Oct 9, 2019, 07:4910/09/19
09/16/19
50
ugh so much for customer service, send 5 mails have 2 tickets pending, but not a single reply.
guess customer service is only for the whalesOct 9, 2019, 10:3710/09/19
05/13/19
219
therealmike said:
ugh so much for customer service, send 5 mails have 2 tickets pending, but not a single reply.
guess customer service is only for the whales
Hello Therealmike,
we are here for help you, send me an Pm with tickets Id and your game Id and explain all your problems.
I will try to help you. Have a nice day
Mar 5, 2020, 01:0403/05/20
02/15/20
2
I have a similar issue. If I open the game on my iphone, i am sometimes asked so sign in which used to just load and force sign off the desktop pc. now, sometimes it will force me to watch the entire tutorial and load a brand new game just to get to the sign on screen via icon. it is very tedious and will inevitably make this game unplayable for me. Is there a fix for this?
Nov 7, 2020, 16:0811/07/20
11/07/20
3
well reading this i don't hold out much hope for my lost account. was playing on my phone and click link account and now have lost my account which is a pain as it was level 35 and doing well in the tournaments. and I spent some money on it. if anyone can help that would be great. I have put a ticket in as well
Nov 8, 2020, 11:0311/08/20
11/07/20
3
WOW i got my account back, uninstalled the app on my phone reinstalled and there it was just as I left it. now it is linked.
