All Categories

Game Crashing (black screen) on IOS

Game Crashing (black screen) on IOS

Search
Jul 15, 2019, 12:5107/15/19
05/25/19
17

Game Crashing (black screen) on IOS

Since I updated the game the game won't load and turns into a black screen and crashes constantly.  Saw on reddit other IOS users having the same issue.  


Noticed this only happens when using data.  Going on Wifi causes it to work fine.  Can this be looked into @marius @cirilla 
Views
1k
Comments
7
Comments
MariusAdmin
Jul 15, 2019, 13:0507/15/19
09/04/17
2688
Hey there. We are looking into it right now. Though if you have additional info, please direct it to Support via the Bug Report channel on the Discord Server (the official one) or the Technical Support section of the forum.
Jul 15, 2019, 13:4207/15/19
05/09/19
34
Update on the iOS crashes Marius??
Jul 16, 2019, 03:0607/16/19
Jul 16, 2019, 04:41(edited)
03/06/19
1
Same here, since I updated today the game keeps crashing when I started. I lost my XP boost, daily rewards because I can’t get in the game. The update that was supposed to fix the game not break it.
Jul 16, 2019, 05:1207/16/19
03/26/19
1

the game continues to crash!!! iPhone 

Jul 17, 2019, 04:4307/17/19
03/26/19
2
Hi, i cant even start the game now. Black screen and then gone.
Jul 17, 2019, 04:4307/17/19
03/26/19
2
I have tried to re-install and restart my iphone. Issue persists
Jul 18, 2019, 11:5507/18/19
03/29/17
1
Is this ever going to be fixed? By 8 am EST every day i cannot log in to the game. Wifi at work will not allow me to play on lunch, cellular data will not work. The game works fine on my home wifi in the evening and early morning. Have already reinstalled. This is getting very frustrating.