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Do the developers - community managers ever respond to the community?

Do the developers - community managers ever respond to the community?

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May 19, 2019, 06:1005/19/19
03/24/19
22

Do the developers - community managers ever respond to the community?

Outside of a few sticky posts and some beginner friendly videos on YouTube, I haven't seen much of anything from the developers or community managers.  Lots of players provide feedback that appears to go completely unanswered.

I see even more players reporting some pretty major bugs/issues ranging from purchases not being granted or disappearing to game completely crashing over and over for some accounts.


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May 19, 2019, 08:3205/19/19
03/13/19
168
Cirilla, Marius and some others are quite active on the forum (from MON - FRI).
May 19, 2019, 19:0405/19/19
03/24/19
22
Cool, i'll keep a lookout!   I haven't been super active yet but clicking around on threads it's not obvious or easy to see anything.
KiwiMcSheepModerator
May 20, 2019, 00:2405/20/19
09/18/18
327

oitgg450 said:


Outside of a few sticky posts and some beginner friendly videos on YouTube, I haven't seen much of anything from the developers or community managers.  Lots of players provide feedback that appears to go completely unanswered.

I see even more players reporting some pretty major bugs/issues ranging from purchases not being granted or disappearing to game completely crashing over and over for some accounts.


Hello 


They definitely do, But we(mods) also try to help and push the feedback to where it needs to go.


thanks
May 24, 2019, 05:1805/24/19
03/24/19
22

Been looking for a few days now, not seeing a single responses from the actual development team(s).    


Biggest issue that EVERYONE is fighting with is the complete loss of energy, arena tokens, and even keys when the game simply fails to load into the battle.  This is costing people a lot of time and in many cases real money which is very concerning.
KiwiMcSheepModerator
May 24, 2019, 08:2005/24/19
09/18/18
327

oitgg450 said:


Been looking for a few days now, not seeing a single responses from the actual development team(s).    


Biggest issue that EVERYONE is fighting with is the complete loss of energy, arena tokens, and even keys when the game simply fails to load into the battle.  This is costing people a lot of time and in many cases real money which is very concerning.

Hello


They are aware and working to implement a fix to this very soon, 


Regardings