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BUG: Champions Diasppeared after the update

BUG: Champions Diasppeared after the update

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May 16, 2019, 07:3905/16/19
04/19/19
80

BUG: Champions Diasppeared after the update

I was going to ascend my Coldheart to 6 stars for the event right away.  However, 3 level 40 champions that i have prepared disappeared after the update.    
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9
Comments
CirillaAdmin
May 16, 2019, 10:5605/16/19
May 16, 2019, 10:57(edited)
02/27/19
411
Hello! I am sorry to hear that :( But champions cannot just disappear from your Bastion. Please check your Vault (perhaps, you have placed them there). It is also possible that you may have already sacrificed them for other champions (it is always best to lock the champions that you definitely want to keep for later).
May 16, 2019, 12:2005/16/19
05/05/19
3
Let me add a 'me too' to this thread. I've just lost my second Elhain... I have a L40 Elhain with a second around L28 and all good gear too. She just disappeard after a little session in the tavern. Any idea if I can get her back? 
May 16, 2019, 12:2405/16/19
05/05/19
3
Sorry I agree with other comments.. I lost a second Elhain and definitely not sacrificed. Do you have means of checking game logs to prove this? 
May 16, 2019, 18:1705/16/19
May 16, 2019, 18:19(edited)
04/19/19
80
I have literally locked those champions to prevent me from sacrificing them accidentally.  However, they totally disappeared after the update.   How can i get them back????  This is very frustrating.  This game crashes all the time, and now I Iost 3 level 40 champs for no reason after the update.  
May 16, 2019, 22:2705/16/19
02/05/19
93
Samurai King said:

I have literally locked those champions to prevent me from sacrificing them accidentally.  However, they totally disappeared after the update.   How can i get them back????  This is very frustrating.  This game crashes all the time, and now I Iost 3 level 40 champs for no reason after the update.  
Did you check the vault?
May 16, 2019, 22:3205/16/19
May 16, 2019, 22:32(edited)
04/19/19
80
Yes I checked and there is no where to be found.   
May 17, 2019, 10:2005/17/19
02/05/19
93
Samurai King said:

Yes I checked and there is no where to be found.   
Sounds strange. I would recommend you make a support ticket about it. 
May 17, 2019, 20:2005/17/19
04/19/19
80
Sadly, the support team of this game is useless.....I won't be spending any money on this game anymore.
May 17, 2019, 20:2305/17/19
02/05/19
93
Samurai King said:

Sadly, the support team of this game is useless.....I won't be spending any money on this game anymore.
I dont know why the support team is taking as long as they do. Maybe their staff is just short compared to the amount of work they have right now. But hey, at least give it a shot.