The forum is quite dead, indeed.
Plarium has about 1200 employees and was bought for 0,5 billions by aristocrat. Given those numbers the ressources spent in customer service are ridiculously bad, one could say pathetic.
If it`s a waste of time to post here is in the eye of the beholder.
Our Games
Plarium is dedicated to the creation of competitive, accessible, highly immersive online game worlds. Our players can go on epic conquests across the North in Vikings: War of Clans, try to survive in the intense, futuristic battlefields of Soldiers Inc: Mobile Warfare, and engage with many other diverse themes and enemies across our expansive library of titles. We work tirelessly to develop groundbreaking new features for all our games, continuing to enhance the gaming experience years after launch.
It is our utmost priority to maintain first-class support for our games and engage our community to the greatest possible extent. We strive to provide new content with huge rewards for your loyalty and success. Exciting tournaments, special events, and generous giveaways are just some of the ways we keep our games fresh and interesting over time.
This is on the Plarium.com website about us. Love the second paragraph 
Oh yea, this paragraph got me real good.It is our utmost priority to maintain first-class support for our games and engage our community to the greatest possible extent. We strive to provide new content with huge rewards for your loyalty and success. Exciting tournaments, special events, and generous giveaways are just some of the ways we keep our games fresh and interesting over time.
This is on the Plarium.com website about us. Love the second paragraph
