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Can't claim event reward?

Can't claim event reward?

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Apr 6, 2019, 12:3504/06/19
04/06/19
0

Can't claim event reward?

Hiya all so I managed to farm 572 summon rush event points but I am unable to claim the 500 point sacred shard reward for some reason? I know for sure I haven't already claimed it as it will be my first hero above rare quality. 

I am kinda new so am I not understanding it properly? 


Thanks.

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Apr 6, 2019, 12:4904/06/19
03/16/19
173
i'm confused ... i think you mixed the rewards table with "how to win" table ... the 500 points refer to how much you get for summoning sacred shard