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Mar 14, 2019, 15:4903/14/19
05/17/14
0

Game not loading

For the last 3 days I have managed to play maybe a hour a day. For the rest, the game is forever loading so I cant do anything. Is this ever going to get sorted, so I can actually play the game ? Been trying to load for the last 3 hours now and just says Authenticating.
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Mar 14, 2019, 22:4903/14/19
02/09/19
90

Hey Paul!

If you haven't already, try restarting the game or switching WiFi (if that's applicable). You could also try refreshing the game cache or reinstalling the game. If all the solutions don't work, submit a ticket to the support team so they can look into your case.

https://goo.gl/NWMB1Z

Hope this helps!

Sep 11, 2019, 13:2409/11/19
08/19/19
1

Yeah, because the will help. I submitted a ticket and you guys sent me an email saying not to respond back... And that there's nothing I can I do.


Mine had been sick on authenticating for two days. Why does the internet connection your even matter? One, I'm running on my Verizon wireless service. Two, my brother is having the exact same issue, and he is using a different cell phone provider. 


Obviously there's something going on you guys need to look in to.
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