Greetings, everyone!
We are aware that last night there was a server downtime caused by technical issues. The cause has been fixed, and we are sending the standard compensation pack to all players. It will include:
Boss Keys are applied to your accounts immediately. Energy and XP Boost can be found in the Inbox.
Thanks for the quick update. Keep up the good work.
You're doing a great job Marius.
(I know it's not easy. I am doing the same, just in a different industry)
Something some rejected bonus keys on CB today.
There were 2.2M damage on the boss before, with a bonus key put 2.4 damage, the general from two keys shows 3.59M - - - one million minus, was lost somewhere. And in clan such hogwash happens at a half of the people
Below the screenshot with the image of the player in clan at which in general in minus left keys
Что-то какие то бракованные бонусные ключи на КБ сегодня.
Было 2,2 дамага до этого на боссе, бонусным ключом нанес 2,4 дамага, общее с двух ключей показывает 3,59 - - - лям минус, потерялся гдето. И в клане у половины народа такая хрень творится
Ниже скрин с тем как у человека в клане вообще дамаг в минус ушел.
Down again :(
That's gonna mess up daily/weekly quests :(
I still can't get in
Still down. Still can't log in.
What, are there only thirteen of us playing?
Down here, too, USA. Must be a fairly significant issue.Yes, take a look to the screenshot in a upper post. :D Negative damage
Ah yes. Well gotta fix that lol.Knightblaster said:Down here, too, USA. Must be a fairly significant issue.Yes, take a look to the screenshot in a upper post. :D Negative damage
Over the last two days I am experiencing frequent issues with this game. It gives me error messages when I try to perform certain actions in the game like upgrading artifacts or hero, buying items or collecting rewards. The game then usually kicks me out and I cannot login.
I don’t have internet connection problems, other mobile games work just fine. I have unistalled and then reinstalled the game, but these problems keep repeating.
Because of your server problems, all players are unable to complete the ongoing weekly mission/quest, because we are unable to play the game. You should definitely extend the quest duration with a day for every day your server is down, it’s only fair to your paying customers.
In case you are unable to solve them, I would like to request a refund of all my in game purchases with real money. I am not willing to pay for a malfunctioning product.
