Compensation: Game Instability

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Compensation: Game Instability

MariusAdmin

Mar 4, 2019, 13:0703/04/19

09/04/17

2688

Compensation: Game Instability

Greetings from Plarium!

Due to a number of technical issues, the game was unstable for a number of players. This, in addition to the Steal Buff and Transfer Debuff effects not working properly, has caused certain inconveniences when playing. In appreciation of your patience, we have provided the following items and resources to all players who were registered in the game up to February 28th:

250 Energy
XP Boost (1 Day)
2 Clan Boss Key

The Clan Boss Keys will be added directly, while other items will be sent to your Inbox.

Comments

1 2 3

NEUKModerator

Mar 4, 2019, 16:1103/04/19

10/17/14

518

а можно так каждый день?

Angry Lady

Mar 4, 2019, 17:4103/04/19

01/17/19

862

а скиллы вернули?

Сфигалич

Mar 4, 2019, 18:4403/04/19

Mar 4, 2019, 18:45(edited)

10/18/18

Сердитая Леди сказала:

а скиллы вернули?

Кражу баффов вроде вернули. А вот возврат дебаффов - пока нет. Ждёмс...

Angry Lady

Mar 5, 2019, 13:1403/05/19

01/17/19

862

Сфигалич said:

Кражу баффов вроде вернули. А вот возврат дебаффов - пока нет. Ждёмс...

https://youtu.be/AwF7e3BbMsc

Как не работало, так и не работает.

MariusAdmin

Mar 5, 2019, 14:2203/05/19

09/04/17

2688

Пока что не включали обратно. Очень хитрый баг попался, но он в приоритете.

Kn1ghtmare

Mar 5, 2019, 17:4503/05/19

02/15/19

125

Thanks.

Boostedude

Mar 13, 2019, 16:3003/13/19

03/13/19

I have sent in two tickets as i am still experiencing instability issues.

I also never received the compensations...

Please help.

Geka

Mar 13, 2019, 17:3303/13/19

02/25/19

624

Пора еще одну выдавать, по 4-5 раз в день регулярно в компании вылазит ошибка с предложением перегрузится или написать в поддержку. Поддержка отвечает на это, мол мы в курсе, работаем... Ок, но энергия улетает по 40-50 в день уже неделю.

ShenBlade40

Apr 7, 2019, 13:5904/07/19

04/07/19

Perhaps Playrium should focus on resolving the support queries as well from mid-March that were closed without anyone taking a look at resolving the issue ...

MariusAdmin

Apr 8, 2019, 11:3804/08/19

09/04/17

2688

ShenBlade40 said:

Perhaps Playrium should focus on resolving the support queries as well from mid-March that were closed without anyone taking a look at resolving the issue ...

Could you post the ticket ID?

Trinity

Jul 16, 2019, 01:5707/16/19

04/12/19

My game doesn’t work after the update what do I do to play again?

Deleted

Jul 16, 2019, 14:2007/16/19

Same here, it completely died after the update. It crashes at launch. I’ve spent too much money on this game to have this happen!

Thatguy82

Jul 16, 2019, 18:1107/16/19

04/16/19

Having the same issue. Game crashes when trying to play.

Deleted

Jul 17, 2019, 07:3807/17/19

Same here after update game won’t play on my phone but works on iPad fine

gnat52577

Jul 17, 2019, 22:2307/17/19

03/21/19

Game is so broke right now. Non-stop crashing while playing Minotaur lvl 14. I keep sending reports. Probably 1 crash every 3 or 4 attempts.

I just have to stop playing now until this is fixed. I've probably lost 200 hundred energy easy.

I have been paying gems for these refreshes!

Nick T.

17 July 2019

MariusAdmin

Jul 18, 2019, 08:2907/18/19

09/04/17

2688

MentalIssuez said:

Same here after update game won’t play on my phone but works on iPad fine

We've released hotfix 1.9.1 to help iOS issues. Try to update your phone and see if it's any better.

gnat52577 said:

Game is so broke right now. Non-stop crashing while playing Minotaur lvl 14. I keep sending reports. Probably 1 crash every 3 or 4 attempts.
I just have to stop playing now until this is fixed. I've probably lost 200 hundred energy easy.
I have been paying gems for these refreshes!
Nick T.
17 July 2019

Support will respond to you as soon as they're able. You can also contact them via moderators in the Technical Support subforum here or the Bug Reports channel on the Discord server.

Speefy

Jul 19, 2019, 08:2707/19/19

Jul 19, 2019, 08:28(edited)

06/02/19

Boostedude said:

I have sent in two tickets as i am still experiencing instability issues.

I also never received the compensations...

Please help.

The EXACT same thing! Losing so much energy because the game is giving me all sorts of errors! Playing on BlueStacks with a very good connection, so it's not a problem on MY END - it's theirs.

I also didn't receive the bonuses for updating the game. What's up with that!?

I have raid pass active and sometimes make purchases, but this is mad. I'm thinking about cancelling everything and quitting if this doesn't end- wasting my money here! My actual real-world-hard-earned-money! They don't deserve it if they won't fix the game. I am definitely not the only one who has this idea.

Nerfing champs and adding new content NEEDS to stop until the game is stable again. Priority should be fixing the game, not doing small adjustments to champions and adding new events. We can't play, if the game isn't working well

MttE

Aug 9, 2019, 12:1908/09/19

Aug 9, 2019, 12:20(edited)

08/01/19

Also had it load extremely slow and i opend void with gems and it freezes after her 2nd attack for a while. Annoying when u pay gems to unlock void for 24 hrs and u cant really farm it.

Champ page and everything else been slow too. Across tablet, phone and comp

Deleted

Aug 10, 2019, 12:5708/10/19

Hey.... I give gem for silver coins but the game take gem and no silver.... I don't like this.. In the shop is a blue one.. 200,000.00 coins after one hour disepear... And I don't take that... This it's not ok

DapperWalrus

Aug 25, 2019, 08:1308/25/19

02/20/17

@Marius

Are we going to see the fix to the game freeze and crash issue that has been going on for months? I have lost actual money from stam and gems I have saved up and redeemed to grind and froze multiple times. I have gone 7+ days without reply from support and the one indid get closed and merged my issues into a closed topic. Again I have lost real money and Google play advised me to start a form to have then look into why nothing is being done.

1 2 3

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In appreciation of your patience, we have provided the following items and resources to all players who were registered in the game up to February 28th:</p><p><ul><li><span style=\"font-weight: bold;\">250 Energy\r</span></li><li><span style=\"font-weight: bold;\">XP Boost\r (1 Day)</span></li><li><span style=\"font-weight: bold;\">2 Clan Boss Key</span></li></ul>The Clan Boss Keys will be added directly, while other items will be sent to your Inbox.</p><br><p><img src=\"//cnt-forum.plarium.com/file.bmp?g=9c2e8fee-9bb6-4e49-89ff-eb5f02a8638a\"><br></p>","createdDate":"1551704820000","folderId":"671","id":"123477","authorId":"1747360","authorRegistered":"1504520256407","authorName":"Marius","authorBanId":""},"images":{"authorAvatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fi.imgur.com%2fkO2NDmf.png&ava=1"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"11146","commentsCount":"56","likesCount":"7","authorCommentsCount":"2688","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/671_announcements/123477_compensation-game-instability/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"3"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/3138882/","commentUrl":"/en/comment/topic_584044/"},"strings":{"userRole":"Moderator","userId":"3138882","contentDraftJs":"","contentHtml":"<font style=\"vertical-align: inherit;\"><font style=\"vertical-align: inherit;\">а можно так каждый день?</font></font>","userRegistered":"1413566402087","userCommentsCount":"518","userName":"NEUK","createdDate":"1551715916883","editedDate":"0","id":"584044","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fs3.us-east-2.amazonaws.com%2fplarium-avatar%2f6233689.jpeg%3fv%3d1552554678&ava=1"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"584044","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/5529758/","commentUrl":"/en/comment/topic_584062/"},"strings":{"userRole":"","userId":"5529758","contentDraftJs":"","contentHtml":"<p>а скиллы вернули? </p><br>","userRegistered":"1547747337123","userCommentsCount":"862","userName":"Angry Lady","createdDate":"1551721309313","editedDate":"0","id":"584062","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/43696399.jpeg.jpeg?v=1606776886"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"584062","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/4670442/","commentUrl":"/en/comment/topic_584076/"},"strings":{"userRole":"","userId":"4670442","contentDraftJs":"","contentHtml":"<div class=\"user-name\"><font style=\"vertical-align: inherit;\"><font style=\"vertical-align: inherit;\">Сердитая Леди сказала:</font></font></div><br><blockquote><p><font style=\"vertical-align: inherit;\"><font style=\"vertical-align: inherit;\">а скиллы вернули? </font></font></p><br></blockquote>Кражу баффов вроде вернули. А вот возврат дебаффов - пока нет. Ждёмс...","userRegistered":"1539890412040","userCommentsCount":"50","userName":"Сфигалич","createdDate":"1551725069513","editedDate":"1551725107550","id":"584076","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/42258392.jpeg.jpeg?v=1570623437"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"584076","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/5529758/","commentUrl":"/en/comment/topic_584264/"},"strings":{"userRole":"","userId":"5529758","contentDraftJs":"","contentHtml":"<p>Сфигалич said:</p><blockquote><br>Кражу баффов вроде вернули. А вот возврат дебаффов - пока нет. Ждёмс...</blockquote><p><a href=\"//youtu.be/AwF7e3BbMsc\" rel=\"nofollow ugc\" target=\"_blank\">https://youtu.be/AwF7e3BbMsc</a></p><br><p>Как не работало, так и не работает. </p>","userRegistered":"1547747337123","userCommentsCount":"862","userName":"Angry Lady","createdDate":"1551791661477","editedDate":"0","id":"584264","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/43696399.jpeg.jpeg?v=1606776886"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"584264","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1747360/","commentUrl":"/en/comment/topic_584276/"},"strings":{"userRole":"Admin","userId":"1747360","contentDraftJs":"","contentHtml":"Пока что не включали обратно. Очень хитрый баг попался, но он в приоритете.","userRegistered":"1504520256407","userCommentsCount":"2688","userName":"Marius","createdDate":"1551795765337","editedDate":"0","id":"584276","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fi.imgur.com%2fkO2NDmf.png&ava=1"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"584276","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7378201/","commentUrl":"/en/comment/topic_584358/"},"strings":{"userRole":"","userId":"7378201","contentDraftJs":"","contentHtml":"Thanks. ","userRegistered":"1550268794400","userCommentsCount":"125","userName":"Kn1ghtmare","createdDate":"1551807920007","editedDate":"0","id":"584358","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1510.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"584358","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8018299/","commentUrl":"/en/comment/topic_586440/"},"strings":{"userRole":"","userId":"8018299","contentDraftJs":"","contentHtml":"<p>I have sent in two tickets as i am still experiencing instability issues.</p><br><p>I also never received the compensations...</p><br>Please help.","userRegistered":"1552494527207","userCommentsCount":"1","userName":"Boostedude","createdDate":"1552494610707","editedDate":"0","id":"586440","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1500.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"586440","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7423924/","commentUrl":"/en/comment/topic_586452/"},"strings":{"userRole":"","userId":"7423924","contentDraftJs":"","contentHtml":"Пора еще одну выдавать, по 4-5 раз в день регулярно в компании вылазит ошибка с предложением перегрузится или написать в поддержку. Поддержка отвечает на это, мол мы в курсе, работаем... Ок, но энергия улетает по 40-50 в день уже неделю. ","userRegistered":"1551093508413","userCommentsCount":"624","userName":"Geka","createdDate":"1552498408770","editedDate":"0","id":"586452","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/10.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"586452","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8245108/","commentUrl":"/en/comment/topic_594316/"},"strings":{"userRole":"","userId":"8245108","contentDraftJs":"","contentHtml":"<p>Perhaps Playrium should focus on resolving the support queries as well from mid-March that were closed without anyone taking a look at resolving the issue ... </p>","userRegistered":"1554645130747","userCommentsCount":"2","userName":"ShenBlade40","createdDate":"1554645599157","editedDate":"0","id":"594316","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"594316","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1747360/","commentUrl":"/en/comment/topic_594494/"},"strings":{"userRole":"Admin","userId":"1747360","contentDraftJs":"","contentHtml":"<div class=\"user-name\">ShenBlade40 said:</div><br><blockquote><p>Perhaps Playrium should focus on resolving the support queries as well from mid-March that were closed without anyone taking a look at resolving the issue ... </p></blockquote>Could you post the ticket ID?","userRegistered":"1504520256407","userCommentsCount":"2688","userName":"Marius","createdDate":"1554723516670","editedDate":"0","id":"594494","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fi.imgur.com%2fkO2NDmf.png&ava=1"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"594494","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8277840/","commentUrl":"/en/comment/topic_639740/"},"strings":{"userRole":"","userId":"8277840","contentDraftJs":"","contentHtml":"My game doesn’t work after the update what do I do to play again?","userRegistered":"1555043239740","userCommentsCount":"1","userName":"Trinity","createdDate":"1563242245790","editedDate":"0","id":"639740","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/old/forum/avatars/DefaultLogo180x180.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639740","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8460101/","commentUrl":"/en/comment/topic_640204/"},"strings":{"userRole":"","userId":"8460101","contentDraftJs":"","contentHtml":"Same here, it completely died after the update. It crashes at launch. I’ve spent too much money on this game to have this happen!","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1563286807127","editedDate":"0","id":"640204","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640204","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8349017/","commentUrl":"/en/comment/topic_640388/"},"strings":{"userRole":"","userId":"8349017","contentDraftJs":"","contentHtml":"Having the same issue. Game crashes when trying to play. ","userRegistered":"1555442769687","userCommentsCount":"1","userName":"Thatguy82","createdDate":"1563300709560","editedDate":"0","id":"640388","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640388","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8419855/","commentUrl":"/en/comment/topic_640700/"},"strings":{"userRole":"","userId":"8419855","contentDraftJs":"","contentHtml":"Same here after update game won’t play on my phone but works on iPad fine","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563349114607","editedDate":"0","id":"640700","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640700","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8127220/","commentUrl":"/en/comment/topic_641085/"},"strings":{"userRole":"","userId":"8127220","contentDraftJs":"","contentHtml":"<p>Game is so broke right now.  Non-stop crashing while playing Minotaur lvl 14.  I keep sending reports.  Probably 1 crash every 3 or 4 attempts.</p><br><p>I just have to stop playing now until this is fixed.  I've probably lost 200 hundred energy easy.</p><br><p>I have been paying gems for these refreshes!</p><br><p>Nick T.</p><p>17 July 2019</p><br><br>","userRegistered":"1553198514983","userCommentsCount":"6","userName":"gnat52577","createdDate":"1563402219500","editedDate":"0","id":"641085","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"641085","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1747360/","commentUrl":"/en/comment/topic_641317/"},"strings":{"userRole":"Admin","userId":"1747360","contentDraftJs":"","contentHtml":"<p>MentalIssuez said:</p><br><blockquote>Same here after update game won’t play on my phone but works on iPad fine</blockquote><p>We've released hotfix 1.9.1 to help iOS issues. Try to update your phone and see if it's any better.</p><br><p>gnat52577 said:\r</p>\r<blockquote>Game is so broke right now.  Non-stop crashing while playing Minotaur lvl 14.  I keep sending reports.  Probably 1 crash every 3 or 4 attempts.\r<br>\r\rI just have to stop playing now until this is fixed.  I've probably lost 200 hundred energy easy.\r<br>\r\rI have been paying gems for these refreshes!\r<br>\r\rNick T.\r<br>\r17 July 2019</blockquote>Support will respond to you as soon as they're able. You can also contact them via moderators in the <a href=\"//plarium.com/forum/en/raid-shadow-legends/747_technical-support/\" target=\"_blank\">Technical Support</a> subforum here or the Bug Reports channel on the Discord server.","userRegistered":"1504520256407","userCommentsCount":"2688","userName":"Marius","createdDate":"1563438561317","editedDate":"0","id":"641317","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fi.imgur.com%2fkO2NDmf.png&ava=1"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"641317","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8369333/","commentUrl":"/en/comment/topic_642190/"},"strings":{"userRole":"","userId":"8369333","contentDraftJs":"","contentHtml":"<p>Boostedude said:</p><br><blockquote><p>I have sent in two tickets as i am still experiencing instability issues.</p><br><p>I also never received the compensations...</p><br>Please help.</blockquote><p>The EXACT same thing! Losing so much energy because the game is giving me all sorts of errors! Playing on BlueStacks with a very good connection, so it's not a problem on MY END - it's theirs. </p><br><p>I also didn't receive the bonuses for updating the game. What's up with that!?</p><br><p>I have raid pass active and sometimes make purchases, but this is mad. I'm thinking about cancelling everything and quitting if this doesn't end- wasting my money here! My actual real-world-hard-earned-money! They don't deserve it if they won't fix the game. I am definitely not the only one who has this idea.</p><p>Nerfing champs and adding new content NEEDS to stop until the game is stable again. Priority should be fixing the game, not doing small adjustments to champions and adding new events. We can't play, if the game isn't working well <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/common/smiles/thumbsdown.png\" class=\"smiles postImage\"></p>","userRegistered":"1559482887233","userCommentsCount":"5","userName":"Speefy","createdDate":"1563524857967","editedDate":"1563524911650","id":"642190","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/800.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"642190","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8560397/","commentUrl":"/en/comment/topic_652814/"},"strings":{"userRole":"","userId":"8560397","contentDraftJs":"","contentHtml":"<p>Also had it load extremely slow and i opend void with gems and it freezes after her 2nd attack for a while. Annoying when u pay gems to unlock void for 24 hrs and u cant really farm it.</p>Champ page and everything else been slow too. Across tablet, phone and comp","userRegistered":"1564669380113","userCommentsCount":"8","userName":"MttE","createdDate":"1565353188870","editedDate":"1565353237770","id":"652814","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"652814","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8472346/","commentUrl":"/en/comment/topic_653653/"},"strings":{"userRole":"","userId":"8472346","contentDraftJs":"","contentHtml":"Hey.... I give gem for silver coins but the game take gem and no silver.... I don't like this.. In the shop is a blue one.. 200,000.00 coins after one hour disepear... And I don't take that... This it's not ok","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1565441871107","editedDate":"0","id":"653653","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"653653","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8391737/","commentUrl":"/en/comment/topic_663835/"},"strings":{"userRole":"","userId":"8391737","contentDraftJs":"","contentHtml":"<p>@Marius </p><br>Are we going to see the fix to the game freeze and crash issue that has been going on for months? I have lost actual money from stam and gems I have saved up and redeemed to grind and froze multiple times. I have gone 7+ days without reply from support and the one indid get closed and merged my issues into a closed topic. Again I have lost real money and Google play advised me to start a form to have then look into why nothing is being done.","userRegistered":"1487600111563","userCommentsCount":"21","userName":"DapperWalrus","createdDate":"1566720819740","editedDate":"0","id":"663835","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/800.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"663835","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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А вот возврат дебаффов - пока нет. Ждёмс...","userRegistered":"1539890412040","userCommentsCount":"50","userName":"Сфигалич","createdDate":"1551725069513","editedDate":"1551725107550","id":"584076","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/42258392.jpeg.jpeg?v=1570623437"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"584076","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/5529758/","commentUrl":"/en/comment/topic_584264/"},"strings":{"userRole":"","userId":"5529758","contentDraftJs":"","contentHtml":"<p>Сфигалич said:</p><blockquote><br>Кражу баффов вроде вернули. А вот возврат дебаффов - пока нет. Ждёмс...</blockquote><p><a href=\"//youtu.be/AwF7e3BbMsc\" rel=\"nofollow ugc\" target=\"_blank\">https://youtu.be/AwF7e3BbMsc</a></p><br><p>Как не работало, так и не работает. </p>","userRegistered":"1547747337123","userCommentsCount":"862","userName":"Angry Lady","createdDate":"1551791661477","editedDate":"0","id":"584264","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/43696399.jpeg.jpeg?v=1606776886"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"584264","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1747360/","commentUrl":"/en/comment/topic_584276/"},"strings":{"userRole":"Admin","userId":"1747360","contentDraftJs":"","contentHtml":"Пока что не включали обратно. Очень хитрый баг попался, но он в приоритете.","userRegistered":"1504520256407","userCommentsCount":"2688","userName":"Marius","createdDate":"1551795765337","editedDate":"0","id":"584276","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fi.imgur.com%2fkO2NDmf.png&ava=1"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"584276","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7378201/","commentUrl":"/en/comment/topic_584358/"},"strings":{"userRole":"","userId":"7378201","contentDraftJs":"","contentHtml":"Thanks. ","userRegistered":"1550268794400","userCommentsCount":"125","userName":"Kn1ghtmare","createdDate":"1551807920007","editedDate":"0","id":"584358","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1510.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"584358","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8018299/","commentUrl":"/en/comment/topic_586440/"},"strings":{"userRole":"","userId":"8018299","contentDraftJs":"","contentHtml":"<p>I have sent in two tickets as i am still experiencing instability issues.</p><br><p>I also never received the compensations...</p><br>Please help.","userRegistered":"1552494527207","userCommentsCount":"1","userName":"Boostedude","createdDate":"1552494610707","editedDate":"0","id":"586440","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1500.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"586440","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7423924/","commentUrl":"/en/comment/topic_586452/"},"strings":{"userRole":"","userId":"7423924","contentDraftJs":"","contentHtml":"Пора еще одну выдавать, по 4-5 раз в день регулярно в компании вылазит ошибка с предложением перегрузится или написать в поддержку. Поддержка отвечает на это, мол мы в курсе, работаем... Ок, но энергия улетает по 40-50 в день уже неделю. ","userRegistered":"1551093508413","userCommentsCount":"624","userName":"Geka","createdDate":"1552498408770","editedDate":"0","id":"586452","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/10.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"586452","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8245108/","commentUrl":"/en/comment/topic_594316/"},"strings":{"userRole":"","userId":"8245108","contentDraftJs":"","contentHtml":"<p>Perhaps Playrium should focus on resolving the support queries as well from mid-March that were closed without anyone taking a look at resolving the issue ... </p>","userRegistered":"1554645130747","userCommentsCount":"2","userName":"ShenBlade40","createdDate":"1554645599157","editedDate":"0","id":"594316","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"594316","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1747360/","commentUrl":"/en/comment/topic_594494/"},"strings":{"userRole":"Admin","userId":"1747360","contentDraftJs":"","contentHtml":"<div class=\"user-name\">ShenBlade40 said:</div><br><blockquote><p>Perhaps Playrium should focus on resolving the support queries as well from mid-March that were closed without anyone taking a look at resolving the issue ... </p></blockquote>Could you post the ticket ID?","userRegistered":"1504520256407","userCommentsCount":"2688","userName":"Marius","createdDate":"1554723516670","editedDate":"0","id":"594494","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fi.imgur.com%2fkO2NDmf.png&ava=1"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"594494","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8277840/","commentUrl":"/en/comment/topic_639740/"},"strings":{"userRole":"","userId":"8277840","contentDraftJs":"","contentHtml":"My game doesn’t work after the update what do I do to play again?","userRegistered":"1555043239740","userCommentsCount":"1","userName":"Trinity","createdDate":"1563242245790","editedDate":"0","id":"639740","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/old/forum/avatars/DefaultLogo180x180.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639740","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8460101/","commentUrl":"/en/comment/topic_640204/"},"strings":{"userRole":"","userId":"8460101","contentDraftJs":"","contentHtml":"Same here, it completely died after the update. It crashes at launch. I’ve spent too much money on this game to have this happen!","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1563286807127","editedDate":"0","id":"640204","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640204","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8349017/","commentUrl":"/en/comment/topic_640388/"},"strings":{"userRole":"","userId":"8349017","contentDraftJs":"","contentHtml":"Having the same issue. Game crashes when trying to play. ","userRegistered":"1555442769687","userCommentsCount":"1","userName":"Thatguy82","createdDate":"1563300709560","editedDate":"0","id":"640388","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640388","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8419855/","commentUrl":"/en/comment/topic_640700/"},"strings":{"userRole":"","userId":"8419855","contentDraftJs":"","contentHtml":"Same here after update game won’t play on my phone but works on iPad fine","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563349114607","editedDate":"0","id":"640700","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640700","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8127220/","commentUrl":"/en/comment/topic_641085/"},"strings":{"userRole":"","userId":"8127220","contentDraftJs":"","contentHtml":"<p>Game is so broke right now.  Non-stop crashing while playing Minotaur lvl 14.  I keep sending reports.  Probably 1 crash every 3 or 4 attempts.</p><br><p>I just have to stop playing now until this is fixed.  I've probably lost 200 hundred energy easy.</p><br><p>I have been paying gems for these refreshes!</p><br><p>Nick T.</p><p>17 July 2019</p><br><br>","userRegistered":"1553198514983","userCommentsCount":"6","userName":"gnat52577","createdDate":"1563402219500","editedDate":"0","id":"641085","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"641085","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1747360/","commentUrl":"/en/comment/topic_641317/"},"strings":{"userRole":"Admin","userId":"1747360","contentDraftJs":"","contentHtml":"<p>MentalIssuez said:</p><br><blockquote>Same here after update game won’t play on my phone but works on iPad fine</blockquote><p>We've released hotfix 1.9.1 to help iOS issues. Try to update your phone and see if it's any better.</p><br><p>gnat52577 said:\r</p>\r<blockquote>Game is so broke right now.  Non-stop crashing while playing Minotaur lvl 14.  I keep sending reports.  Probably 1 crash every 3 or 4 attempts.\r<br>\r\rI just have to stop playing now until this is fixed.  I've probably lost 200 hundred energy easy.\r<br>\r\rI have been paying gems for these refreshes!\r<br>\r\rNick T.\r<br>\r17 July 2019</blockquote>Support will respond to you as soon as they're able. You can also contact them via moderators in the <a href=\"//plarium.com/forum/en/raid-shadow-legends/747_technical-support/\" target=\"_blank\">Technical Support</a> subforum here or the Bug Reports channel on the Discord server.","userRegistered":"1504520256407","userCommentsCount":"2688","userName":"Marius","createdDate":"1563438561317","editedDate":"0","id":"641317","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//cnt-forum.plarium.com/file.bmp?url=https%3a%2f%2fi.imgur.com%2fkO2NDmf.png&ava=1"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"true","compositeId":"641317","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8369333/","commentUrl":"/en/comment/topic_642190/"},"strings":{"userRole":"","userId":"8369333","contentDraftJs":"","contentHtml":"<p>Boostedude said:</p><br><blockquote><p>I have sent in two tickets as i am still experiencing instability issues.</p><br><p>I also never received the compensations...</p><br>Please help.</blockquote><p>The EXACT same thing! Losing so much energy because the game is giving me all sorts of errors! Playing on BlueStacks with a very good connection, so it's not a problem on MY END - it's theirs. </p><br><p>I also didn't receive the bonuses for updating the game. What's up with that!?</p><br><p>I have raid pass active and sometimes make purchases, but this is mad. I'm thinking about cancelling everything and quitting if this doesn't end- wasting my money here! My actual real-world-hard-earned-money! They don't deserve it if they won't fix the game. I am definitely not the only one who has this idea.</p><p>Nerfing champs and adding new content NEEDS to stop until the game is stable again. Priority should be fixing the game, not doing small adjustments to champions and adding new events. We can't play, if the game isn't working well <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/common/smiles/thumbsdown.png\" class=\"smiles postImage\"></p>","userRegistered":"1559482887233","userCommentsCount":"5","userName":"Speefy","createdDate":"1563524857967","editedDate":"1563524911650","id":"642190","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/800.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"642190","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8560397/","commentUrl":"/en/comment/topic_652814/"},"strings":{"userRole":"","userId":"8560397","contentDraftJs":"","contentHtml":"<p>Also had it load extremely slow and i opend void with gems and it freezes after her 2nd attack for a while. Annoying when u pay gems to unlock void for 24 hrs and u cant really farm it.</p>Champ page and everything else been slow too. Across tablet, phone and comp","userRegistered":"1564669380113","userCommentsCount":"8","userName":"MttE","createdDate":"1565353188870","editedDate":"1565353237770","id":"652814","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"652814","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8472346/","commentUrl":"/en/comment/topic_653653/"},"strings":{"userRole":"","userId":"8472346","contentDraftJs":"","contentHtml":"Hey.... I give gem for silver coins but the game take gem and no silver.... I don't like this.. In the shop is a blue one.. 200,000.00 coins after one hour disepear... And I don't take that... This it's not ok","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1565441871107","editedDate":"0","id":"653653","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"653653","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8391737/","commentUrl":"/en/comment/topic_663835/"},"strings":{"userRole":"","userId":"8391737","contentDraftJs":"","contentHtml":"<p>@Marius </p><br>Are we going to see the fix to the game freeze and crash issue that has been going on for months? I have lost actual money from stam and gems I have saved up and redeemed to grind and froze multiple times. I have gone 7+ days without reply from support and the one indid get closed and merged my issues into a closed topic. Again I have lost real money and Google play advised me to start a form to have then look into why nothing is being done.","userRegistered":"1487600111563","userCommentsCount":"21","userName":"DapperWalrus","createdDate":"1566720819740","editedDate":"0","id":"663835","entityId":"123477","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/800.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"663835","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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