⚠️ UPD: A technical error occurred today, March 31, leading to the launch of an additional 24-hour March Battle Pass. Upon its completion, a new April Battle Pass will be held tomorrow.

We apologize for the inconvenience and understand that this can cause some frustration. Those who purchased the 24-hour March Battle Pass today can contact our support team via this link and use the refund option

We hope for your understanding and wish you a great game!

So, i used your link to request refund.  The response I got back was fill it out again.  I did that . Guess what the respose was fill it out again.  Still no refund.  Surely your computer system has the ability to see the batlle pass was purchased.  Problem should have been corrected that day when it was discovered.  So I have a feeling i won't get my lousy $10.61 back.  So should that occur rest assured I will not ever take the chance again of investing with the thought I won't get what I paid for nor get restitution

I am attempting to give Plarium the option of transfering purchased battle pass in March confusion to April, or supply a refund. The main thing is all our members get what they pay for. Some members purchased twice. Some got New purchase in March taken away for April. The best way would just to give a refund and a patience gift or rubies. Remember to send them all information required in my humble opinion.

Greetings, Captains. 

I understand the discomfort and confusion the 24-hour Battle Pass could have caused. As for the refunds, please, as I advised, send a request to our support team, and they will undoubtedly help you. Unfortunately, due to the high volume of requests, it may take longer to respond. But please don't worry, they will assist you! We hope for your understanding.