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May 23, 2016, 11:2105/23/16
02/04/16
3

Stuck Army

I send raid & my army is stuck there for half an hour now, no report nothing but just there


http://s33.postimg.org/tk27dfufj/bug.jpg


I tried different browser, cleared history but of no use.

Views
3k
Comments
6
Comments
May 23, 2016, 11:2605/23/16
09/21/15
905

Recently the game was a little slow, I had a hard time claiming my daily quests. but now it seems a little fine, can you check now?


I am sure it was just a little loop of glitch which is over now

Alyona KolomiitsevaCommunity Manager
May 24, 2016, 12:2805/24/16
09/17/15
8278
If they are still stuck, you can contact our Support Team and they will fix this for you. 
May 24, 2016, 19:1905/24/16
1
My army is also since hours on the way inbetween. lost on the sea. :( 


bryanjr023 said:



I send raid & my army is stuck there for half an hour now, no report nothing but just there


http://s33.postimg.org/tk27dfufj/bug.jpg


I tried different browser, cleared history but of no use.


May 25, 2016, 05:3805/25/16
09/21/15
905

GH-MUC,


can you please submit a support ticket here.


http://support.plarium.com/enpirates/Tickets/Submit/Step1/53

Alyona KolomiitsevaCommunity Manager
May 25, 2016, 10:1205/25/16
09/17/15
8278
Guys, our Support Team has necessary tools to identify and release your stuck Units. Please always contact them in such cases. 
Jul 7, 2016, 21:1807/07/16
108
I beg to differ, I have contacted Support with the same issue in my game on Kabam.  Forget hrs, it has been days and days and my troops are still stuck.  They may have the tools to fix the problem but will not get right on it!!!