Alyona Kolomiitseva said:
awmllr said:
It has, I said HAS been reported no less than 4 (FOUR) times already. YOU reported it.
Each player should report their issues individually. I cannot pass this info to Support. If you have already contacted them, please wait for the reply.
This problem has been reported on all games, on all forums and support are well aware that this problem has existed for months - we have seen 2 reports that this problem has been fixed.
It has not been fixed. It is a GLOBAL problem that is affecting most players and the cause needs to be discovered and rectified urgently.
It is clear that we can have no confidence in plarium's attempts to fix ANY of the problems in their plethora of games. Maybe they have too many games now and inadequate staffing levels to deal with these issues, especially on browser based games
We are also STILL having problems with Galleon Speeds, even though we were assured that this has also been fixed.
We send galleons to our enemies at normal speed - http://prnt.sc/ejs0n4
and they return at supersonic speed - http://prnt.sc/ejs3nt
but this is an illusion. If we refresh we see the galleons returning at normal speed - http://prnt.sc/ejs4at
Every week you claim - Various minor localization bugs have been fixed.- Various minor interface bugs have been fixed.
but you are like incompetent doctors who only treat the symptoms of a disease but allow the patient to die because you do not cure the disease itself.
You are wasting your time, and you are wasting our time (and money)
We are still waiting for at least FIVE major updates which have been denied to this game, but were added to other games MONTHS ago
