Anne BonnieCharacter
Jan 19, 2017, 11:4101/19/17
517
New Presidios Sighted at The Global Map!
New Presidios Sighted at The Global Map!
Ready yer Brotherhood fer Battle!
New Presidios Sighted at The Global Map!
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How to join our moderation team?
Jan 19, 2017, 14:0401/19/17
108
Yes, this will fix everything. 
Jan 19, 2017, 19:0501/19/17
01/26/15
52
I reported a series of active bots about a month ago and still no action. Enough said.
Jan 19, 2017, 22:1501/19/17
01/26/15
52
Once again, Plarium drops presidios while North America is asleep. co-incidence?
Alyona KolomiitsevaCommunity Manager
Jan 20, 2017, 09:4901/20/17
09/17/15
8278
Smitten said:
Once again, Plarium drops presidios while North America is asleep. co-incidence?Unfortunately, we can't drop new Presidios the whole day. We drop them within our working hours.
Jan 20, 2017, 16:0601/20/17
01/26/15
52
Alyona,
Thank you for your reply. Your working hours include times when all of North America AND all of Europe are awake. This is the third time Plarium has worked against North American players by dropping Presidios when most are asleep.
Alyona KolomiitsevaCommunity Manager
Jan 23, 2017, 10:3601/23/17
09/17/15
8278
Smitten said:
I understand your frustration, but, unfortunately, we couldn't drop them later this time.Alyona,
Thank you for your reply. Your working hours include times when all of North America AND all of Europe are awake. This is the third time Plarium has worked against North American players by dropping Presidios when most are asleep.
Jan 26, 2017, 22:1701/26/17
02/15/16
54
Greetings pirates
Save your breath Smitten They don't give a rats a ss about the players from North America or Europe for that matter
I am sure the Russian players are spending plenty of rubles to get preferential treatment here
Nice that RuAl was able to get a unified Presido out of it while the rest of us were sleeping
Thank you for your insincere explanation here Alyona
It makes me feel a whole lot better
Cheers
Jan 26, 2017, 23:3101/26/17
10/20/13
170
Kaptain Kidd said:
Greetings pirates
Save your breath Smitten They don't give a rats a ss about the players from North America or Europe for that matter
I am sure the Russian players are spending plenty of rubles to get preferential treatment here
Nice that RuAl was able to get a unified Presido out of it while the rest of us were sleeping
Thank you for your insincere explanation here Alyona
It makes me feel a whole lot better
Cheers
Less need to sleep. (2:31 AM at the moment)
Jan 28, 2017, 14:5901/28/17
Jan 28, 2017, 15:12(edited)
12/13/14
1283
Alyona Kolomiitseva said:
I understand your frustration, but, unfortunately, we couldn't drop them later this time.
drop them later this time ..... ???
What do you mean 'this time'?
This is the last 6 presidio drops and they are all around the same timezone
Very unfair, and you know it
If something does not work we expect you to fix it, not ignore it
Why not have each of the new presidios drop randomly within a 24 hour period?
It should not be difficult to program
Drop me a pm and I will get my 12 year old nephew to do it for you
or ask one of the russian hackers to do it
Jan 28, 2017, 20:5301/28/17
10/20/13
170
Snowgoon said:
Alyona Kolomiitseva said:
I understand your frustration, but, unfortunately, we couldn't drop them later this time.
drop them later this time ..... ???
What do you mean 'this time'?
This is the last 6 presidio drops and they are all around the same timezone
Very unfair, and you know it
If something does not work we expect you to fix it, not ignore it
Why not have each of the new presidios drop randomly within a 24 hour period?It should not be difficult to program
Drop me a pm and I will get my 12 year old nephew to do it for you
or ask one of the russian hackers to do it
OMG.....
Jan 29, 2017, 09:0201/29/17
10/28/15
9
Since Rual is responding so nicely to this (no money no honey) I won't bother even asking questions about hacking or special treatment. It is obveous, even from the point of when the server here in North America and South America are online.
Jan 29, 2017, 11:2501/29/17
09/26/14
3
It's not just America that is affected Australia also misses out.
Alyona KolomiitsevaCommunity Manager
Jan 31, 2017, 11:3601/31/17
09/17/15
8278
Snowgoon said:
We cannot drop them randomly. This process should be controlled by our devs. And we can only do it within our working hours. Also, sometimes drops should happen before certain Tournaments start, so we can't drop them later.
Jan 31, 2017, 13:3301/31/17
17
but this will always be unfair for half of the players alyona. and why cant drop them later? they would give points for some tournaments...
Alyona KolomiitsevaCommunity Manager
Feb 1, 2017, 13:1502/01/17
09/17/15
8278
Sil said:
but this will always be unfair for half of the players alyona. and why cant drop them later? they would give points for some tournaments...Unfortunately, we can't affect on timing from community side. Such things are determined by our devs.
Feb 1, 2017, 16:3602/01/17
17
so you can write over server downs to the devs but not over such things/community wishes?
Alyona KolomiitsevaCommunity Manager
Feb 2, 2017, 10:4102/02/17
09/17/15
8278
Sil said:
so you can write over server downs to the devs but not over such things/community wishes?
When a server is down and players can';t get into the game, we accept any kinds of reports. You can even PM me on VK if you find me there. And I will call our devs. Usually Moderators call or text us and we call devs.
But that's only for emergency cases, when we follow a certain protocol.
When it comes to passing player suggestions, we're limited by rules and protocols set by our devs. There are certain game features that they're not accepting suggestions about. Like server update time, discounts, rewards, etc.
Feb 2, 2017, 22:3002/02/17
3
It's an easy solution to solve, just make a US server and let all the US players move to it and then you can drop things In our Time Zone.
Alyona KolomiitsevaCommunity Manager
Feb 3, 2017, 10:5902/03/17
09/17/15
8278
Plank said:
It's an easy solution to solve, just make a US server and let all the US players move to it and then you can drop things In our Time Zone.Unfortunately, even if we created the US server, our devs would still be located in Ukraine and drop Presidios within their working hours.
Feb 3, 2017, 23:5202/03/17
Feb 3, 2017, 23:53(edited)
02/02/17
65
Plank said:
It's an easy solution to solve, just make a US server and let all the US players move to it and then you can drop things In our Time Zone.
Think you will find that the servers are in Colorado
Google the 115 number next time it appears
