All Categories

Thank you for being part of the Pirate family!

Thank you for being part of the Pirate family!

Search
How to join our moderation team?
Anne BonnieCharacter
Dec 31, 2016, 10:0912/31/16
517

Thank you for being part of the Pirate family!

The Pirate community is wishing you Happy Winter Holidays with the hope that they will bring you lots of happiness and joy!


Views
3k
Comments
5
Comments
Jan 2, 2017, 17:4501/02/17
108
The holidays are bringing more joy than a game full of cheaters 
Jan 4, 2017, 01:3701/04/17
10/17/14
2

liking this game so far...  a little slow  :)

Torch
Alyona KolomiitsevaCommunity Manager
Jan 4, 2017, 11:4801/04/17
09/17/15
8278

Torch said:


liking this game so far...  a little slow  :)

Torch

There can be many reasons why the lags occur.

The issue can be on your PC/browser/router/Internet provider/CDN/our server/etc.


To understand the reason of lag, we need some additional information. You can help us to investigate your case if you do the following:


1. Access Chrome -> More Tools -> Developer Tools - http://screencast.com/t/dXnNlwFTV8y6


2. Access Network tab http://screencast.com/t/rRKZ9T9bsG


3. Try to access the game


4. Do the right click on any line and tick Save as HAR with content http://screencast.com/t/gxsrje20g


5. Input the following command in cmd: tracert plarium.hs.llnwd.net Then make a screenshot of it.


6. Send this information to our Support Team: http://support.plarium.com/Tickets/Submit/.


They will help you to understand the reason of your lags and will help you to fix them.

Jan 5, 2017, 16:0601/05/17
1
I like this game.  Starts a little slow, but in a quite logical fashion and there is a lot of help to keep you going.
Alyona KolomiitsevaCommunity Manager
Jan 6, 2017, 11:5301/06/17
09/17/15
8278
casca2004 said:

I like this game.  Starts a little slow, but in a quite logical fashion and there is a lot of help to keep you going.
I'm glad to hear that! If you ever need some help or have any questions, feel free to ask on our forum!